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“Service has greatly improved now that the lady who used to work at the Deepwater Branch is at the counter. How refreshing it is to just come in and set down my prepaid packages to scan and get a drop off receipt. No more dirty looks as soon as I walk in. No more lectures about the kind of packaging I use or if one tiny spot of tape isnt smooth. Amazing how hundreds if e commerce customers have never once complained about my packages being unsecured upon arrival. No more nasty, curt replies if I have any additional questions. No more witnessing other customers being spoken to in rude, condescending ways as I wait in line. Now the newer staff and the nice lady that recently transferred take my package, circle the survey, and wish me a good day. Going to the post office isnt an ordeal anymore.”
“So yes, trying to call them is impossible.However the two lady clerks are pretty nice.I went there on Saturday morning to mail tax documents and I helped a Latin American gentlemen who never wrote on an envelope before.”
Post Offices
Post Offices
Post Offices
“The counter folks at the Salem Post Office are unfailingly professional and customer oriented. There are often elderly residents needing assistance with postal matters and I have observed the staff many times being really patient and helpful with these folks.”