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September 2023 by Yelz G.
We had to leave a review because we had the MOST helpful employee this afternoon. It was 30 mins until closing on a Sunday and our order wasn't ready for pick up. This employee, Joyce, went above and beyond to find the problem and troubleshooted so we could receive our posters before closing. She was calm and so polite even though so many folks were there requesting different services at the same time. She seriously handles pressure well and we really noticed and appreciate her stellar customer service. Thank you, Joyce!
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April 2023 by Mary V.
I stopped there on the way back from Penn Medicine Hospital after visiting someone. I wanted to pick up a few mail supply items and check out. When I got to the register there was a lit light post without a cashier behind it. There were bewildered customers standing near it. I assumed they were attempting to use a self checkout and had become confused There were a few woman who worked there standing close by speaking what might of been Hindi to each other. I asked them where the next self check out was. One woman curtly responded that they did not have a self checkout and said toPut my merchandise on the register.I apologized and put my items up on the register. She then said to put my credit card in .It did not work. She became angry and said to do it again. She never said please, Thank you, made eye contact or attempted to help. I asked her to please explain what she wanted me to do? Again no personalization.I asked her why she had such poor manners ?She and her friends began to laugh and mockingly said Please....A coworker who was a gentleman stepped in and helped me with my card. I thanked him. The woman again smirked and mockingly said "don't forget to say please and thank you... haha"What kind of place allows this to be a chat center and not care about me or the other customers waiting to be serviced ?
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December 2022 by Allan Altamirano
I go here all the time they have everything I need. If they don't I just go to another Staples.. That's okay because Staples is a great place to go for office supplies.
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November 2022 by AnnMarie Gervasio
Just don’t go here. The employees take pleasure in being extremely rude to customers.
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January 2021 by Hope M.
This specific store is both my favorite Staples and store by far. All the employees provided me with excellent customer service, specifically associate Vinny. When I came in confused about where to find markers, he not only lead me to the correct aisle, but answered all my questions about which would be best for the type of designs I was planning. He made my experience quite enjoyable and stress-free. I strongly recommend this store for all of your paper/art/photo/tech/chair etc needs! :)
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November 2019 by Life Good
Not a pleasant place to shop.