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March 2024 by Sonia T.
Staff is incredibly rude and condescending - staff sitting at the front will not greet you or ask to help you find any items. I've been to this specific location ~5 times and have experienced the same poor service each time. You're better buying Ralph Lauren clothing online.
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January 2024 by Jennifer liu
bad service
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January 2024 by Maxim Popav
very unprofessional and did not acknowledge me
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January 2024 by Elaine C
workers were very rude. will never go back again.
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December 2023 by Josue Sandoval
After calling many stores, this one had the item I was looking for in my size as a huge surprise. To add, Christian, who assisted me in placing the order was very courteous and helpful.
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October 2023 by Bb Jon
Only go in here if you want to be followed around the store by broke, mute, elderly women who glare at you menacingly. Pretty lame experience.
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May 2023 by Matt Margolin
Love this store. Corey was incredibly helpful and patient, and the whole team had a great sense of humor. Can’t recommend it enough!
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March 2023 by Sarina Chenaira
As you may have seen, My friend has posted about out experience here, but to add on he made snarky remarks and had an attitude. Though I’ve experienced similar things to this, never have I been so openly disrespected in such a way. Do better, definitely not returning and will continue to shop online ? ?
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March 2023 by Naima Laird
Clothes were absolutely gorgeous. The reason for the bad review is the service. My friends and I walked in and as soon as we did we were STALKED by an employee, (older white male, glasses, and he was wearing a navy blue sweater with a red symbol). We were just looking around when he was following us. Did not even ask how we were doing at first, just followed us. We are young black and brown girls and have had experiences similar to this before, so we have no other choice than to assume this was because of our race/gender/age. NEVER in my life have I experienced something like this, such an extreme though. Shame to say we won't be returning until this changes. (Not to mention we did not experience this at the lululemon next store).Just for some more information, Ee never intended for it to look like we were going to steal something, I get that we are young and young people tend to steal, my only issue is the fact that it wasn't just keeping an eye on us, every move we made we we trailed closely behind us. I was carrying a tote bag, my other friend , and I cannot recall what my other friend was carrying. All I know is that we were uncomfortable with being so closely followed and if they did want to make anything clear, such as asking us to not stand so close to the clothes, we would have understood. Instead we were chased out of the store due to the High tension, and again like I said, will not be returning due to the uncomfortable atmosphere. Wethersfield motivated by anything or not, all I know is that I did not appreciate the way I was treated.
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February 2023 by Christopher Santiago
Google info and the hours on the store main entrance says closes at 8. I showed up at 6 and the person inside motioned the number six, yelled closed and walked away. He didn’t even come to the door to explain the discrepancy. No other signage was posted to address the change. Loyal customer here too, that was low class reflection on your brand.
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January 2023 by Kamil Wakulik
Thanks for being super rude and uptight in addition to to closing 6 minutes before 18:00 and then looking an me through the main door. Very good customer service
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December 2022 by Ms. Medina
First the store is beautiful, and the staff are so helpful. My fiancé and I ran in last minute close to closing and Monica was absolutely incredible helped us find what we needed and did it with a smile. We will shop here again!
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August 2022 by Joseph Tew
Pretty cool store in a pretty cool little town. Always has the latest and greatest in stock, as well as the usual staples. I've never had a problem worrying about my size not being available. The employees are knowledgeable, pleasant, and know how to keep distance when needed, but still be aware to know when a customer needs help.
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April 2022 by Katarzyna Czaijkowski
This location is either a hit or a mess I will either get amazing service or nobody will help me at all.
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March 2022 by BB C
No one answers the phone during advertised business hours neither there is a voice directory
