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December 2023 by Matt Kirchner
Lauren at Hamilton Jeweler’s helped us find and build exactly what we wanted. She was extremely knowledgeable, professional, and considerate of our needs. She laid out all the information for us and provided top level service through the entire experience. Our custom setting turned out just as we envisioned it. We couldn’t have asked for a more perfect ring and will love it just as much decades later as we did the moment we got it!
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December 2023 by Auon Hamadani
Got my GMT Master two tone 2023 from here! Shout out to Peter Dunn for his professionalism and excellent customer service. I am glad I chose Hamilton Jewelers. Will definitely be coming back again!
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November 2023 by P Jaffe
This was our first time looking at rings, and did not plan to fall in love with a ring that represented our love for each other...but we did, at Hamilton Jewelers. Lauren was our sales representative, and was with us throughout, guiding us through the process. The process was new for me, and her personable and kind manner, along with her wealth of knowledge made her the perfect fit for us! The ring was delicately put together to our liking. The detail to perfection was impressive. I am so grateful for this beautiful ring and for the love that it represents.
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November 2023 by Wayne Hsueh
Lauren at Hamilton Jewelers is amazing! From the first meeting she is an absolute pleasure to work with. She was very patient and helped me pick out a great gift. She kept me updated throughout the process. I highly recommend seeing her for all your watch and jewelry needs!
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October 2023 by Nick M
I had an excellent experience here buying a Rolex from Yvonne. She was welcoming and patient; she provided helpful suggestions that informed my purchase and made sure I was satisfied with my watch. I looking forward to buying more watches here in the future and will recommend Hamilton, and Yvonne specifically, to my friends and family. The store has a wide variety of watches and jewelry and the staff is top notch.
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October 2023 by Imran
I recently purchased a watch from Hamilton Jewelers and was extremely happy with the watch buying experience. Christal Varanyak helped me choose a watch that I am really happy with. She was patient, showed me all different options, and answered all of my questions. I did not feel rushed into anything and is very responsive to emails pre and post sale. I received all paperwork for my watch with an appraisal certificate. I highly recommend working with Christal V. at Hamilton Jewelers if you’re looking to purchase a luxury watch or jewelry!
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October 2023 by Chinmay Patel
First time purchase at Hamilton Jewelers. Amazing experience. Lauren was very helpful through out the process from putting my name in the queue for Rolex, regular cadence with updates and then helping me to complete the purchase. I am definitely going to come back as already put my name for second watch. Such a great experience.
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October 2023 by Imran Chhipa
I recently purchased a watch from Hamilton Jewelers and was extremely happy with the watch buying experience. Christal Varanyak helped me choose a watch that I am really happy with. She was patient, showed me all different options, and answered all of my questions. I did not feel rushed into anything and is very responsive to emails pre and post sale. I received all paperwork for my watch with an appraisal certificate. I highly recommend working with Christal V. at Hamilton Jewelers if you’re looking to purchase a luxury watch or jewelry!
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October 2023 by Kenneth J DeFranco Jr
I recently purchased a new Rolex from Hamilton Jewelers and the experience was first-class from start to finish. My personal sales associate Yvonne was terrific! Yvonne was attentive and informative, and made sure that the lines of communication were always open. The entire Hamilton team was quick to respond to any request or question I had during the process. I excited to continue working with Hamilton Jewelers in the future.
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August 2023 by Neil DR
it was a pleasure working with DAVID KASTER as he paid close attention to exactly what I wanted, as well as educated me on all the different Rolex models. Unlike their competitors, I felt that David listened to me and did not brush me off as some random and did not pressure me to purchase additional watches before I can even get in "line" for the specific watch that I was even considering. I am truly excited in working with and David and HAMILTON CREW in getting the surprise dream gift for myself.
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August 2023 by Isaac Hong
I am absolutely thrilled to share my exceptional experience with Yvonne who helped me find the perfect watch for me. From the moment I met her a couple years ago, her warm and genuine demeanor put me at ease, creating an atmosphere that made me feel valued and understood.Yvonne's expertise in watches was evident right from the start. She patiently listened to my preferences and took the time to educate me about the various features and styles available. Her in-depth knowledge was truly impressive, and I felt confident that I was making an informed decision through her guidance.What sets Yvonne apart is her unparalleled dedication to customer satisfaction. She went above and beyond to advocating and assisting me in choosing the ideal timepiece to offering valuable insights on maintenance and care. It's evident that she genuinely cares about her customers and takes pride in delivering exceptional service.I am incredibly grateful for the exceptional service provided by Yvonne. Her professionalism, knowledge, and genuine kindness made my watch-buying journey a true pleasure. If you're looking for a dedicated and knowledgeable partner to guide you through your next watch purchase, I wholeheartedly recommend working with her. She has undoubtedly set the gold standard for customer service, and I am honored to have had the opportunity to be her customer. I will always be back at Hamilton Jeweler's!
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August 2023 by D S
The quality and the many choices of Hamilton Collections or of the various Designers they carry are so beautiful, elegant and timeless.Everything you purchase comes with a certification from their appraiser.My 2 contacts were Kristin who moved to Chicago and Maureen who just retired after 30+ years at Hamilton.My new contact is Devi, she is the director of the e-commerce division. She is so efficient, so prompt, so organized and so knowledgeable.I ordered custom earrings to match a necklace I ordered, she was so kind and I trusted her opinion as she offered 3 choices. I cannot wait to receive them. I know that they will look beautiful.Devi is delightful to work with and between the high quality of Hamilton's pieces and Devi to help you along, you are definitelyin good hands.
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August 2023 by Samarth Shah
Hamilton Jewelers was amazing to work with! I worked with Lauren and Michael to pick out a watch and they were able to get it in store within 3 months! They made the process enjoyable and easy. I will absolutely be working with them in the future!
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August 2023 by Neil DEL ROSARIO
it was a pleasure working with DAVID KASTER as he paid close attention to exactly what I wanted, as well as educated me on all the different Rolex models. Unlike their competitors, I felt that David listened to me and did not brush me off as some random and did not pressure me to purchase additional watches before I can even get in "line" for the specific watch that I was even considering. I am truly excited in working with and David and HAMILTON CREW in getting the surprise dream gift for myself.
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August 2023 by David Lam
I recently had the immense pleasure of purchasing an elegant timepiece I've admired for years. The experience was made even more exceptional by the invaluable assistance and guidance I received from Yvonne at Hamilton Jewelers. I simply cannot praise her enough for her exceptional service, attention to detail, and genuine passion for horology. From the moment I stepped into the boutique, Yvonne greeted me with a warm smile and a genuine enthusiasm for watches. Her wealth of knowledge in the world of horology was apparent, and she explained the purchasing process in detail. When the watch arrived, Yvonne went took the time to explain the watch's intricate features and functionalities, ensuring that I fully understood its potential. Even after the purchase, her dedication to my satisfaction did not waver. She graciously offered her assistance for any future inquiries or maintenance needs, reaffirming that I could rely on her expertise and the boutique's support. The Hamilton experience is unsurpassed. The passion, professionalism, and commitment to delivering a personalized and outstanding service have left an indelible impression. I wholeheartedly recommend Yvonne and Hamilton Jewelers to anyone seeking not just a beautiful timepiece, but also a memorable and delightful shopping journey. Thank you, Yvonne, for making my watch buying experience truly unforgettable, and for being a true ambassador of exceptional customer service!