Banfield Pet Hospital

Veterinarians
Hours: Banfield Pet Hospital in Princeton provides quality and attentive health and wellness care for dogs, cats, and small animals. The veterinarians and staff are committed to preventive health care with a full-service medical facility. Reviews indicate the staff is great, very nice, excellent, attentive, patient, caring, and sensitive to pets' needs. Many clients report being happy with the service, finding the team very informative, and trusting them with their pets. The staff is described as accommodating in scheduling and supportive during difficult times, treating clients and pets with the utmost respect. However, a significant and recurring concern involves the front desk phone service. It is frequently impossible to reach anyone, with callers immediately placed on hold for very long periods without explanation. This has created frustrating and potentially dangerous situations, including delays for sick pets when even pharmacies cannot get through. While the medical care receives high praise, this problem with communication is noted as irresponsible and something that should be addressed.

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1. Princeton, New Jersey