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October 2024 by Sonia Chakraborty
I go to this pharmacy only because it’s the closest to my family home. I’m a very patient person, so believe me that this pharmacy is on my last nerve.
On Sunday noon, I call them for a refill on my prescription, they say it will take one hour. That’s fine, I have waited for longer. Besides, my prescription is in a package, there’s nothing for them to measure. I come in at around 2pm, they say it will take some more time. I’m a little annoyed but fine, maybe they are very busy today. I notice they close at 6 so I decide to come back at 5:30, more than enough time to find 3 packages worth of my prescription, print out my name, and have it ready, right? NOO! Apparently, I have to wait until Monday to get it. It’s Tuesday now and I’m pretty sure it’s still not filled out because I haven’t gotten a notification yet.
I’m a college student, I can’t afford to be going back and forth between my college and my house in the hopes that they have filled it out. I’m on the texting option but it doesn’t work properly so I have to play this goose game. I’m on my last week of my prescription. Thank God I have people who can drop off my prescription to me and I don’t rely on my prescription for my life. Imagine those who might be in my situation except their medication is life-sustaining. This seems extremely careless on Walgreens part. If it’s an issue of the pharmacist or pharmacy techs being overwhelmed, whoever’s in charge needs to have an overhaul on their system so they get the prescriptions out in a timely manner.
I’m giving two stars because at least the pharmacy tech I interacted with (older man) was very nice to me and had good customer service.
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October 2024 by Shishir Rathi
We users to get free photo deals.. so nice for that .. not tried much items from Walgreens but feels it bit costly
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October 2024 by Diane Bongo
There's nothing worse than waiting in the drive thru 20+ min also can't stand calling it takes forever for someone to answer I get their busy and maybe short staffed but customer service should be #1
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October 2024 by Audri Yoon
awful customer service. waited on hold for 20 minutes before I gave up (multiple times), they refuse to answer the phone. I'm calling because they said there's an issue with my presciption and told me to call them lol. Moving my prescription somewhere else because holy hell this place is so inept
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September 2024 by Ophelia Shiu
The worse pharmacy I’ve ever encountered; they deserve 0 stars & their pharmacists are beyond rude & they lie about everything. It’s absolutely disgusting how they treat patients there. SO RUDE. They demand I split my medications then I have to waste time and money and gas to see my doc again to get the rest of my medication from a new script. They also refused to dispense my OVERDUE meds, and said that future medication would not be dispensed without medical records. They wouldn’t even help me transfer my medications to another pharmacy until I had to yell at them. Absolutely appalled by their work ethics refusing patients medications.
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July 2024 by Musical Cordial Chimp
If I can give 0 stars, I would. This store is stealing client's money, they charge a donation fee without notice. Also, price labels are misleading, not matching with the bar scan. Never again.
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March 2024 by Monika Estrada
Rude customer service (harsh tone of voice and wasn’t welcoming at all) from the older male cashier. I didn’t get to catch his name, but I left without buying anything. Never going back.
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February 2024 by Sindhu Mundayat
No knowledge about what has to be done even after they call me regarding the medication. When I come to pickup they do not have the required medication.
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February 2024 by Mimi Ross
The pharmacy is TERRIBLE. My infant son needed 0.7 ml of medicine and they gave me this big syringe which was impossible to measure 0.7 on a 5 ml syringe. I asked for a smaller syringe and she said no. I went back to pick up my own prescription, they couldn’t find it and told me to come back later, so I did. They didn’t look for it and the pharmacist just redid it. They are slow, won’t help you with medication discounts, and does not show any respect for your time and wellbeing. Zero stars for customer service. We went to CVS and were floored at how wonderful it is in comparison.
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February 2024 by Eric Brown
There’s a reason why the ratings are this bad the pharmacy has me drive 30 min away then to say they didn’t call that it was ready even tho they did no organization and the main pharmacist older miserable lady is rude and nasty choose any other place.
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January 2024 by kunal sood
Terrible pharmacy….the new lady in this pharmacy has no concern of the customers the pharmacist in charge is indifferent. They never have prescription ready even if they say will be ready. Someone at the pharmacy forgot to tell enter my prescription in the system and it is my problem not theirs.
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January 2024 by Tom Sytch
Friendly and good service
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November 2023 by Gerrit Rietsema
The least helpful pharmacy in the planet. Absolutely incompetent.
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November 2023 by Elsa Negrin
Customer service is horrendous.
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November 2023 by Andrew Bunce
Trust Me Don't waste your time. Very un organized.