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August 2023 by R Hewins
WDI replaced our very old main entry door with a new entry door & sidelites. I am very impressed with their attention to detail - especially on the installation workmanship. They did a great job of matching the paint color we wanted and everything was hung perfectly and the trim work is A+ quality.Service: Custom doors
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March 2023 by philip penzo
They were exceptionally helpful in directing me toward the services I needed for my window tinting. Would do business with again any time.
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December 2021 by Mark Packer
Absolutely top-notch craftsmen. Meticulous, excellent work. Had two custom screen doors built and installed to match originals. Couldn't be happier with the result. I highly recommend this company.Service: General door installation
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October 2021 by Patrick Lohn
Phil and the showroom staff were very helpful and there was no pressure.We had a French door installed and the workmanship was outstanding. They were on time neat, respectful. The work area was spotless when they left and the work was perfect. Could not be happier.Service: General door installation
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October 2021 by Shana Scott
Worked with Phil and had a great experience! He did not oversell, gave great advice, and we got the job done within the time frame he promised! Love my new front door and egress window!Services: Window installation
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February 2021 by Ashish Bhatia
Based on our experience ordering a large number of windows (Marvin and Arcadia), I can say the company is not run well, and we experienced serious issues with their integrity.Our project was during the pandemic (June-Dec 2020) when supply challenges and other issues on the home front were challenging. During a crisis one’s true self shows in how they respond and treat people. We had many vendors that delayed our project, particularly given supply pressures. Most were really good about sharing their challenges in an honest way, and we reciprocated with patience and understanding.Unfortunately, WDI was not this type of vendor. The owner was dishonest about placing our order when he said he would and then provided new timelines every week to cover up his mistakes. It’s possible some of the delay may have been out of this control—but given the number of errors he made (window color, glass type, metal type), it was hard to trust him. If he could admit to some of his mistakes it would have been easier to trust him on all the other issues he had during the project.It’s possible he faced some unique challenge more severe than our other 10+ suppliers, but it seemed he is accustomed to operating with many errors. I wish the experience was different and wish anyone that works with WDI more success. For us it was a costly and painful mistake to work with them.Services: Window installation
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January 2021 by Jersey M.
WDI carries some fantastic brands. We received 30+ replacement Marvin Windows and 8 Arcadia Custom windows for large renovation/addition project. The size of our order and the variety of windows gives us a good glimpse into the operation. Based on that experience, I can say the company is not run well, and we experienced serious issues with their integrity. Our project was during the pandemic (June-Dec 2020) when supply challenges and other issues on the home front were challenging. During a crisis one's true self shows in how they respond and treat people. We had many vendors that delayed our project, particularly given supply pressures. Most were really good about sharing their challenges in an honest way, and we reciprocated with patience and understanding. Unfortunately, the owner of WDI was not this type of person. He was dishonest about placing our order when he said he would and then provided new timelines every week to cover up his mistakes. It's possible some of the delay may have been out of this control--but given the number of errors he made (window color, glass type, metal type), it was hard to trust him. Never once did he own up to his mistakes and empathize with the impact it would have on our family. Ultimately, he could never get over his ego to say, "I'm sorry, I messed up." If he had, it could have been easier to trust him on all the other issues he had during the project. It's possible he faced some unique challenge more severe than our other 10+ suppliers, but it seemed he is accustomed to operating with many errors. I wish the experience was different and wish anyone that works with WDI more success. He did ultimately deliver our windows and corrected most of the errors--but the effort we spent and the time we lost on our project was painful, costly, and unnecessary. Consider PrinceWd.com or Northeastco.com. Both companies had tried to help save our project but we were too far in with WDI.
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January 2021 by Donna Brandt
I love WDI ! I highly recommend . We just installed remote screens on our deck and we could not be happier. This is a class act company. My job became more complicated during the installation and they made it all work beautifully. They were neat, friendly, and knowledgeable . Paul is a true craftsman . Class act company with integrity ---Best work ethic I've seen in 25+ years doing home improvement projects.
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January 2021 by Vivian Sheerin
We had a very positive experience with Windows and Doors. Phil took a took a substantial amount of time assisting us in our selection of a new front door. The installation was handled professionally and efficiently. We were so pleased that we are in the process of ordering shutters to coordinate with our new door. Susan in the office has been most helpful assisting us in this process.Service: Door installation
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July 2019 by Travis Weiss
Hi Andrew Reimann, (the other guy with the 1-Star review on here).
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June 2019 by mj Wildey
Tom and team did an amazing job at guiding us through selection of a front door for our home. He thoughtfully considered our style, energy efficiency and budget. Installation was perfect, on time, and courteous. Finally, the increase in our home's energy efficiency was obvious over the winter and curb appeal has been noted many times by neighbors and walk-bys.
