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February 2024 by PossessedMask
Bought cleats, it came in a week, and I bought standard free shipping. Customer service 10/10
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December 2023 by Vivian S.
Just ordered a sweatshirt for my son who is 14 yrs old and received a little youth size sweatshirt instead. They tell me they're only able to offer $10 off for me to order the correct size. That means I would be paying close $100 for one sweatshirt. I previously ordered my son's soccer kit well over $400 and the numbers on his gear keep pealing off. I'm very frustrated and disappointed with their customer service and the quality of their products.
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December 2023 by Erin W.
Any major club jerseys are fake. They did not have the International Article Number. Would not return emails or pick up their phone. Pursuing a refund from credit card company for fraud.
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September 2023 by Jon B.
DO NOT ORDER FROM SOCCERZONE. I purchased a t-shirt and when I received it the fabric was PAPER thin. You could see directly through it to the point that the shirt was not wearable. I tried contacting for a refund or exchange, and they refused- saying that was the material and there was nothing they could do. TOTAL SCAM!
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August 2023 by Danielle A.
Terrible products and terrible customer service! Their uniforms are expensive and not sized properly and they refused to do an exchange for me.
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February 2023 by Dan N.
After reading negative reviews of other online soccer gear suppliers, I chose SoccerZone. My order was priced right and delivery was delivered as promised. Other than the pricey shipping cost, I was very satisfied with this company.
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January 2023 by Alter F.
Total lack of communication, initial online order confirmation via email but complete radio silence after that. No shipping confirmation and no answer to two subsequent emails. Will have to contact credit card company to initiate a dispute. Unprofessional.
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January 2023 by Sarah Barnes
I ordered something over a month ago. No one is answering calls or emails, I would not shop here I believe it is a a scam site.
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January 2023 by Trini Girl
I am very pleased with my order. I am definitely recommending Soccer Zone USA as a fan of soccer. Great Business Place!!!!
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December 2022 by Molly M.
Maybe the physical store is different if you walk in pick out an item, pay for it and leave...but the online Soccer Zone is awful!! You can never get ahold of anyone to help. The phone number on their web site doesn't work the phone just rings and rings. Many items on their web site do not list items as mens, woman's or youth and the sizes are vague. Once you receive the items sizing is all off. If you have a problem with your order there is zero customer service. Very frustrating. I do not recommend shopping here.
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October 2022 by Chris
The only soccer supply website I use! Between apparel and equipment I've never had a bad experience ordering. Their customer service team goes out of their way to ensure actual proper and friendly service. Something very uncommon in today's world!
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September 2022 by Gene N.
I am trying to check on my order since its been a while since I processed it. But no one responds to my emails nor picks up the telephone. At this moment I am still hoping for the best.
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September 2022 by Matt C.
I was looking for a retired product and was so happy to see it was available here. I was originally skeptical (it was my first time ordering from the store) but after seeing it was located in my same state, I decided to give it a shot. May have been due to my location, but fast shipping and an authentic shirt later, I am a very happy customer and am glad I decided to give it a shot!
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September 2022 by Genesis A.
if I can give 0 stars to a location this would be it. The management is HORRENDOUS. I've made multiple orders and haven't received not one from the past 2 orders I had. I was told to speak to the owner Frank but he has never been available to speak about the matter. I will never be ordering from this store again and I don't suggest others to either.
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September 2022 by yevgeny ruzhitsky
Screwed up a team order and ended up ordering double uniforms for one of my kids. Lauren from customer service resolved my issues and was able to turn around a production order in less than two hours and send out numbered pieces the same day. Thank you!