Columbia Bank is known for its attentive and helpful staff who are always willing to go above and beyond for their clients. The Pompton Lakes branch, in particular, is praised for its friendly and accommodating employees, who greet customers with a smile and are happy to assist with any transactions or inquiries. Customers have highlighted the outstanding service provided by staff members such as Franka and Remi, who have been described as particularly helpful and efficient.
This location has the most attentive staff. They are always willing to go above and beyond for their clients. I prefer this location over any of the other branches.
January 2023
Best bank ever! Customer service second to none. Highly recommend it. Certainly the bank of Pompton Lakes community!
January 2023
Every time I go in to do a transaction I am pleasantly surprised by the level of customer service here. In particular Franka and Remi have been outstanding.
