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June 2024 by Jessica Anoun
What a great set of people to work on your car. Took me a little while to write cause ive been busy but I am happy to say they really do want the best for you. I am very keen on customer service and I will tell you the front desk lady was very nice and her husband was very helpful in letting me know what's going on with the car. It really seems like an honest group of people that will not take advantage of you or just looking for money. So try it out if you ever need anything done. Trust me I am very picky and I have done many reviews this one is by far one of the best places I have been to. God bless
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November 2023 by vinny corbo
Great Service, reliable, and efficient
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May 2023 by eric
Super nice. Great service. Had a blowout on a road trip late at night. Could not get a tire service that could help me. Slept n the truck. Went to the closest two tire places to me and was turned away.Pulled not ARC and within minutes had the tire on the way. As soon as it was delivered they had it mounted and I was on my way. Great price. Good people.Thank you.Service: Tires
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May 2023 by Nicole Colligan
Wendy & her husband are amazing! I had a problem with my Range Rover - I got it towed to their shop on a weekend- they had my car looked at and diagnosed the next day. I love that it’s a family owned business and they really care about their customers they don’t just look at you like $$. Highly recommend!Service: Brakes
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May 2023 by Nicole M.
Wendy & her husband are amazing! I had a problem with my Range Rover - I got it towed to their shop on a weekend- they had my car looked at and diagnosed the next day. I love that it's a family owned business and they really care about their customers they don't just look at you like $$. Highly recommend!
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March 2023 by Arielle Leichman
Craig is a great mechanic
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December 2021 by Lakiesha White
My daughter is in college @ William Paterson University we live in South Jersey, the benz wouldn’t move one day on her way to work, since I live in South Jersey I panic I had no way of helping her since she had my Vehicle. I googled and found Wendy a mom and pop shop ARC Wendy was very patient and very helpful we was able to get the car towed to the shop and her husband was able to fix the vehicle the next day needed an axle. The whole experience gave me faith back in human being because Wendy had empathy for my situation and i appreciate also the work done was price Reasonable. Please support this business.
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November 2021 by Joe Mirsky
Craig is a auto wizard. Have used him for many years for my 2013 Hyundal Elantra. He takes care of everything and his prices are very reasonable. His wife Wendy drives the car for a test drive. Just a week or so ago went in for 97,000 mile service and state inspection and Wendy said car choked up going uphill. Craig ordered 2 new parts which arrived within 45 minutes and he installed them quickly. He'll give you a little off for cash.Service: Oil change
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October 2021 by Juan “Alfonso” Castro
Craig and Wendy are the best. They’ve been working on my cars for years. They’re honest, fair, and I wouldn’t take my car anywhere else.
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July 2021 by Bianca Torres
I just have to say, I wouldn’t trust anyone with my car until I came to Craig and Wendy. I’ve been a customer for company and personal vehicles for over 3 years and they make sure you’re safety comes first. Craig is an outstanding mechanic, he knows exactly what he’s doing and takes the extra look around to make sure your vehicle is stable to drive!!! He takes his time doing everything correctly for his sake knowing his clients are satisfied and safe. This shop deserves recognition for the hard work they do. Wendy is absolutely respectful and helpful, she always makes sure you’re not overdue for any auto work. If it’s one place, this place is definitely the place to come. They make you feel welcomed and apart of the family. GO GET YOUR CAR LOOKED AT BY THEM, DON’T SECOND GUESS IT!!!
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July 2021 by Dorothy Thayer
My experience with Craig and Wendy at Arc Automotive has been consistently positive and always satisfying, Their knowledge, expertise and customer service are exceptional. Craig’s conscientiousness is outstanding. I highly recommend Arc and with total confidence will continue to bring my Acura in to Arc for full maintenance, repairs, and service.
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July 2021 by John Coey
Craig and Wendy are the best. They’ve been working on my cars for years. They’re honest, fair, and I wouldn’t take my car anywhere else.
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June 2021 by Robert Jaklitsch
Needed a brake job. Had a great experience with this shop. Very honest and priced very fair. Would recommend to everyone.
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June 2021 by Steven Radovanovich
I've been coming to Craig and Wendy for years!! Craig is a straight up, no BS mechanic and tells you what you need or don't need done on your car. Wendy is an absolute sweetheart and an absolute pleasure to deal with. I own two 1980s cars and Craig certainly knows his way around the 'old stuff' in addition to my 2011!! I've been coming to them since the had their old location in Pompton Lakes, but I'm super excited for this new location! Make a trip and you won't be disappointed! Thanks again Craig and Wendy!!
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June 2021 by Cevan Heath
I did a repair here for my truck. after they fixed my initial issue, I another issue that caused me concern. I brought the truck back to them, they test drove the van, then informed me to come back at a later time so they can look deeper into the issue. Once I brought the van back on the appointed date, they looked at my vehicle and then called me back once they test drove it. On the phone with me, the mechanic was very unprofessional, he used profanity, and there was no respect. The mechanic even hung up the phone on me at on me point. When I went to pick up my van, they then decided to add service fees and cost that were never discussed prior to me brining they vehicle to them. Very unprofessional and poor service! Would not recommend this place.
