Victra is a Verizon Authorized Retailer located in Pt Pleasant, NJ, dedicated to providing the best possible experience for its guests. The store is known for its knowledgeable and friendly staff, including employees like Michael and Darcy, who are praised for their exceptional customer service. Customers appreciate the helpfulness and expertise of the staff, making the process of upgrading devices smooth and enjoyable. They offer a wide range of wireless devices such as phones, tablets, and accessories, along with device protection. The team goes above and beyond to ensure customers understand their options and equipment, resulting in a positive shopping experience. Many customers express their intention to return for future needs, highlighting the store's commitment to service and satisfaction.
Corinne W. was very friendly, highly knowledgeable, and very patient. She answered all of my questions and did not make me feel rushed at all. She made buying a new phone a pleasurable experience! Verizon needs more sales people like her. She deserves a promotion and a raise!
March 2024
Great Verizon store. Darcy was extremely knowledgeable and very, very helpful. He is also pleasant and personable. We had an excellent experience and we love our new iPhones ?
December 2023
Fantastic customer service. Micheal had such a wonderful personality which made the experience great! He was informative, and very knowledgeable. I will go back to him time and time again!
