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February 2024 by Marshall K
Abraham went above and beyond, true definition of customer service. So happy I moved from Verizon to AT&T- Abraham only confirmed I made the right choice, thank you
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January 2024 by Kamil P
Not helpful or knowledgeable. False promises of following up. You get stuck with a plan because of them and their only response is call customer service. Never again.
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December 2023 by East coast truck & auto Llc
Not real att store better swapping your phone yourself
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November 2023 by Benji
Can’t say enough great things about Chris! I woke up with my phone completely dead and broken. Chris got me in and out of a phone in less than 30 minutes, brand new phone, was super helpful and had excellent bedside manner in being courtesy about my schedule because I had to get back to my patients. Co workers take notes- Chris rocks!!
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November 2023 by Dean Drachman
Justin is the man. 5-star service and extremely helpful. I’ve been an AT&T customer for over a decade and Justin gave us the absolute BEST service I have ever received. He goes way above and beyond. Thank you Justin! Can’t say enough good things about him! Thank you!
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November 2023 by GP_
Can’t say enough great things about Chris! I woke up with my phone completely dead and broken. Chris got me in and out of a phone in less than 30 minutes, brand new phone, was super helpful and had excellent bedside manner in being courtesy about my schedule because I had to get back to my patients. Co workers take notes- Chris rocks!!
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August 2023 by Porsche & Pizza
Rashawn and Anthony literally restored my faith in AT&T. On the phone with att all they tried doing was upgrade my plan. Both of them took my problem and said “I’ll have you out of here in 5 minutes.” I was out of there in 4 minutes 59 seconds. I won’t go anywhere else
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July 2023 by Renate Bonelli
Wasn’t sure I going to switch from Verizon but staff was so nice and had complete knowledge of all deals being offered by competitors that I was knew I was being offered a better deal. It was the easiest phone switch I ever did. Go in and see for yourself and you’ll become an AT&T customer just like me.
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July 2023 by Sofia Elliott
The manager on staff did a great job by himself and didn’t make me feel like I wasn’t a priority. He was very helpful and I can’t wait to go back to set up my new phone!
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June 2023 by Jessica F
David is by far one of the most professional, lovely, and understanding employees we have met. He was kind and understanding throughout the process and made even the most technologically inept customers [us] feel welcome. He made our day! Thank you for the excellent service.
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April 2023 by Chris Gilligan
David, was delivered excellent customer service and saved me a $500 by offering my eligible upgrade.Thanks Man,Chris
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March 2023 by Denise Parella
He was very helpful. My new phone purchase went very smoothly. The Point Pleasant store is also a pleasurable experience.
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January 2023 by Jahnise Jackson
Anthony was the most amazing person I have ever worked with at any phone company! It’s my first time with my own plan and going to a new company & I was very skeptical on getting the iPhone 13 & he made sure I understood everything and answered the 100 questions I had ! I would recommend him to anyone !
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January 2023 by Joseph Heckendorn
Had an excellent experience buying a new IPhone at the AT&T Store in Point Pleasant. Layne walked me through everything. Left w a 14 fully functional and my old phone wiped clean. Very professional and friendly.
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December 2022 by Danielle and Tyler Craggs
I stood in the store for 5 minutes. Yelled out loud. No one came out. I’m shopping for something and definitely purchasing but not from this store and I will never go back again. Horrible service, lazy staff. It’s the holidays there should be someone on the floor at all times. Terrible store… DO NOT GO.
