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November 2023 by Kirsten H.
I was charged 695.00 for "MVID - Etching" when I purchased a "used" car. Read your contract closely. Etching should NOT cost this much and it's optional. I made the mistake of not reading my contract closely and paying it. I then found out the "MVID - Etching" was NEVER DONE on my car. This was verified by both the All American Ford Service Center and a local Kia Dealer. All American Ford over charged me for a service they NEVER DID. I have reached out to the Better Business Bureau weeks ago. All American Ford, still has not resolved the charge for a service they did not perform.
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November 2023 by Jim Ernst
Ahmed, Tom, and Mark took great care of my wife and me. They worked with us to tailor a package that fit our budget and delivered as promised. Much appreciated and would use the guys at All American Ford again if the need arises in the future.
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November 2023 by joey delorenzo
All American Ford of Point Pleasant never disappoints. Their sales team is above and beyond amazing. From the BDC agent Shana that helped me, to my salesman Franklin who was completely wonderful and helpful, the sales managers Steve, Mark, and Bernie that helped me out with the perfect options in my budget, and the wonderful finance manager Wanda that explained so much to me and made me feel right at home. All American Ford, you have an award winning team. Every time I come to you it is a perfect experience. From my family to yours, we love you guys. Thank you with all my heart!
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October 2023 by Miguel Ramos
The All American Ford in Point Pleasant service was awesome. I would definitely recommend anyone who is looking for an honest deal, Jamie and Loe was amazing and pleasant to deal with. LET'S GO FORD ???
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October 2023 by john brown
I have to say, my wife and I last weekend went to all American Ford in point Pleasant, and could not be more satisfied Justin, our sales person was absolutely excellent to deal with and very timely while he was also juggling other customers was very thorough. My wife and I are exceptionally pleased to have done business with them. Also their finance department was not shady very fair and honest. Wando was our finance rep everything they did, and said it was 100% truthful honest great dealership will definitely be buying our next car from them!!!!!!! The Brown family
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September 2023 by Colton Gray
John and Steve were awesome to deal with. The best car buying experience from a dealer I have ever had. Highly recommend them!
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September 2023 by Ryan Robbins
Justin and Mark the Gm at their Point Pleasant location made my experience painless. I don’t have patience, I’m also very busy and they fully accommodated me. Would highly suggest utilizing Justin and Mark.
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September 2023 by Jeff Tapper
The entire team at All American Ford was fantastic and I would highly recommend this dealership. Honest, knowledgeable, and friendly group. Could have picked any dealership in NJ to order and take delivery of my Bronco. Glad I chose All American in Point Pleasant. Thanks again Justin, Marc, and Tom!
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August 2023 by I. F.
Bought a supposedly certified (it was not) 2014 Ford Escape Titanium. The only thing "titanium" was the amount of BS we got from these morons who do nothing but turn every situation around like it's the customers fault. They lied about everything. Transmission started going a few months after we bough this piece of crap. (I thought it was engine surging - I'm not a certified and trained mechanic,) but apparently neither are the Ford service techs, because they say nothing is wrong with it, and refuse to take it on the road to test. it. Who the hell does THAT? Except for ONE time, they NEVER respond to any complaint, request for callbacks nor any emails. I sent a 34 page document with evidentiary proof of their lies and BS to the president of Ford, Jim Farley (that was just on 8/18/23, so I'm waiting for a reply). Save yourself any headaches, stress and anxiety from these lying bastards and at least go to someone who is NOT independently owned so you have some recourse when they lie to you, which they will. Also All-AmeriSCAM is in Brick, NJ where the car was purchased. Another bunch of liars over there. And now they're opening ANOTHER location to screw over more people. They need to be stopped. Ford Customer Relations (can't do anything because they're independently owned.) said All-AmeriSCAM is one of the lowest rated, most complained about companies in the United States. Oh how I wish I knew that before I set foot in that hellhole. Unfortunately, I can't give zero or negative stars for this worthless "company." (Not sure why it is showing my initials as I.F. and being from Manhattan. I'm M.S. From Manchester, NJ)
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August 2023 by Michael Sullivan
Amazing experience in buying a new Ford F 150. My wife & I couldn't be more happier in the way we treated. Powell Jr the manager gave us the upmost respect when it comes to professionalism & honesty. Also Leo & Jamie did a fantastic job with finance & paperwork. They both talked with great knowledge in there fields. ? Thanks again for a great overall experience in purchasing a new truck. Really much appreciated. All American Ford is 5 stars ? in our eyes. Thanks again.
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August 2023 by Caro Fnafez
Justin and Wanda were great to work with and really went above and beyond to secure that I had the best option buying out my lease. Justin kept me well informed along the way about timing and next steps. Wanda made sure all my questions were answered and was very knowledgeable. It was an absolute pleasure work with both of them. I highly recommend Ford in Point Pleasant if you are considering buying a car or buying out your lease.
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August 2023 by Samantha Jennerich
I had a great experience with ford in point pleasant, John was so great and so helpful and helped me get a great deal on the Bronco I’ve been dying to get! Everyone here was so nice! Usually the process of getting a car is one of the most stressful things but they made it so easy for me it was a breeze. John definitely deserves a raise! Lol he was the best, thank you all so much!
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July 2023 by Carrie Calzaretta
Had the best experience here buying my daughter’s first car! We got a very fair price. The people who work here are knowledgeable and friendly, and we loved our salesman Miguel so much that my daughter decided to name her Bronco after him! ?
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July 2023 by Dennis Shann
This was one the best car buying experiences I have had. From My interaction with Miguel upon deciding to purchase the Ford Lightning. Then the trade in with Steve. Finally the finanancing with Tom. Everything went great. There was a little blemish on the hood of the the vehicle and Miguel took care of it promptly. Thank You All American Ford!!! You have a good staff.
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June 2023 by David Gacser
I had an awesome experience with Wanda, John and the entire staff at All American! They were up front, knowledgeable, and did everything they could to make the buying experience go as smoothly as possible.Unlike a couple of other dealers I'd been to where it seemed all they cared about was making the sale and getting me out as soon as possible, All American Ford in Point Pleasant answered all my questions and took the time to go over all my choices and options. Thanks again!!
