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July 2024 by kaelynn rose
really beautiful items but customer service could be better. i bought a glass item along with a fragile item and there were two girls up at the register- one ringing and one helping her. The one ringing said “oh we should wrap that one” and the one helping her said “no it’s fine” :/ lazy.
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June 2024 by Humberto Echeverry
Nice place
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April 2024 by Modulus VJ4
I've been going to BNW in Pt. Pleasant Beach since I was in around 4th or 5th grade when it was just a stand alone surf shack (I'm almost 53 now). The guys in the surf/snow/skate department know their gear inside & out & are super friendly.
I get all my boards waxed & tuned there & they usually have a sale going at some point like they do now (March 2024) where you can pick up snowboard outerwear for 50% off & snowboards boots & bindings for 30% off.
Highly recommended.
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February 2024 by George Odonnell
Came in just to check out some snowboards, left buying one. The sales reps were very helpful and knowledgeable, answered all my questions and steered me in the right direction. Just tried out my new board in Park City and I couldn’t be more happy.
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October 2023 by Dima Gornovskyi
It is an overpriced place with poor selection and a terrible return policy, hoping to take advantage of young adults and tourist traffic. My teenager accidentally paid for a couple of items and they refused to help her leaving her in tears. And when I came to resolve the issue, they rudely pointed at the writing on the receipt that stated, "no refunds". Which is unheard of for an honest place that is confident in their quality and selection. So I think it's fair to post a warming and give them the one star they deserved.
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October 2023 by Isobella Rodriguez
Brave New World! More like Basic and in an Old World. Behind in the times, go to pacsun or squan dry goods same type of style for a quarter of the price.
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October 2023 by Dave Lospinoso
Best shop to buy your wetsuit/surfboard. Biggest selection of brands and really cool kids working there.
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September 2023 by Jill Anderson
Nasty manager. Older woman gave a massive attitude when I was looking to return an item that I was assured by the Toms River store that I could return. She said I couldn’t return it. I supplied her with the nice managers name at Toms River that said I could return it. She was so annoyed she kicked a box behind the register gave me a nasty attitude, wouldn’t even look at us. Did the return after calling the other store and just handed me my receipt. Do better Brave New World. This woman does not belong in customer service!!!
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August 2023 by Danielle Pisciotti
Don’t ever attempt going in with a stroller. Not stroller friendly . Very embarrassing experience. Can’t fit anywhere.
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August 2023 by Antonia Hall
Great selection of bathing suits. The staff is not very friendly or helpful.
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July 2023 by Tom Giagnacova
the staff are really nice and friendly great place to shop.
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July 2023 by DM S
Killer selection wait for off-season annual sale!!!
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July 2023 by J M
Repping your sticker in FL. Brave B red dot one
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April 2023 by Otis S.
For any surfer, a store like this should be a beacon on the hill. They have a great selection of boards and some knowledgeable folks there to help. A lot of people complain about the prices here, but I understand that cost have gone up and its not the stores fault (I've bought a couple boards here). When you consider the amount of work that goes into shaping and glassing a board, it's really not that crazy and it has little to nothing to do with the store. What really bothers me about this location is that they won't let customer use the bathroom. Now that I've reached the ago where I can afford whatever boards I want, I do expect a curtain level of customer service. If I spend $999. one a a board and they then tell me I can't use the restroom....that's just not cool. I need to drive 30 minutes to get to this place, than shop......If I need to pee, where exactly would BNW like me to do this? Not saying I won't return, but I'm a lot more likely to go to Eastern Lines now.
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March 2023 by Ack Eym
Bunch of young, ignorant Karen"s. Rude and thoughtless. Probably why they have a help wanted sign. If you can't afford good people, just add more.
