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August 2024 by Jon
My second time coming here. I'm a black card member and travel a lot. Today I was actually purchasing an energy drink and a protein drink. I asked the gentleman at the counter if he needed my card. He said no so you don't go over your 10 visit limit. I actually never knew that the black card had a limit at other planet fitness, so it was nice to know that information. I just felt some type of way of how he said it. First and foremost I'm a 55 year old man and should be accorded some level of respect. Also given the fact I'm spending money versus just using the facilities. Needless to say I will never return to this planet fitness even when I'm in the area. I will find another and I don't care how far the distance will be. This young man needs to learn a bit of etiquette.
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July 2024 by Sanjay Kumar
Recommend everyone. Reasonable priced and have everything
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July 2024 by eric m
The place is fine. The staff is eh...half are friendly and work, while others wont even look up from phones for anyone. I have even see staff workout and not bother to put stuff away or wipe things down. I will add the manager is present and there is a tall blonde guy on staff that is always working hard. Give him more money before you lose the chance.
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July 2024 by Timothy Mutambuki
Great gym. Clean and lots of equipment
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July 2024 by Naifu Zheng
Unexpected charge. You will be charged 52 for an annual maintenance fee after 2 months of subscription. They said it’s 2 month but the actual counting days are less than that.
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June 2024 by Parisa AA
Why don't you turn on the AC? I'm paying for the membership but can't use it because the manager wants to cut costs.
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June 2024 by Ali Farhadi
Staff are friendly. BUT, no AC in spring so you cannot technically go to gym and workout for around last 2 months of spring. During this time you can only run on few treadmills located underneath fans. I think the management is greedy and wants to cut the cost by advising employees to turn off the AC. I originally wrote a good review but now changed my mind. Very disappointing!
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June 2024 by Ivy H
Unfortunately the other reviews are right, really rather rude employees at the counter. I asked about a getting a membership and was told “give me your bank account number” like most gyms offer to show you around but I guess they just don’t do that here, they just demand payment pronto! It was also packed to the point where every machine was taken… I’m going to look for a different gym out of town…
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June 2024 by Alex Chang
June 18, 2024: No AC! It’s NOT CONTROLLED BY on-site staff! AC is controlled my management offsite! You know that!
Turn on AC!
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June 2024 by Ari
They barely air condition this club.
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June 2024 by σαπ φω
Staff are friendly and the machines are great. There's a few issues though:
- The fact that they dont provide towels for the shower like most other gyms do, so you have to bring your own. It's enough having to carry a change of clothes with me but I'm not carrying around a towel too.
- The AC. It's too damn hot in there. The Princeton location has much better AC.
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June 2024 by Joe c
Great place. Can be hard to get machines sometimes at the busy hours, but everything else is so great that I can't complain, even when I do.
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June 2024 by Isaac S.
satisfactory
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May 2024 by Mohammed Parray
i was there last week on sunday, the woman who works sunday morning's had the worst customer service skills, and because of that experience i will no longer be coming on weekends.
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May 2024 by S
Employees are very friendly and equipment is clean. But they do not turn the AC on, making it extremely humid and hard to breathe. There is no ventilation in the gym. When you see all of the front doors propped open, you know that it’s going to be humid, hot, and musty inside — making it difficult to workout (especially because the workout equipment is not even near the doors). This has been an issue last summer as well, which can be seen in other reviews. Last summer when it was like this, I almost passed out during my workout. It felt hotter inside the gym than it was outside where it was 85 degrees. For a gym that has so many customers and has recently raised prices, it’s disheartening to know they don’t care enough to turn on the AC especially being that this is a gym.
