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January 2024 by Tarun Masimukku
The young man on shift when I picked up my tow dolly was very helpful. This was my first time renting a trailer and he took the time to help me put the hitch on, brought out another hitch to check the size in case mine was wrong, and hooked up the trailer for me. I was very appreciative.
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January 2024 by Shann B
Joanne was amazing, she was very knowledgeable and patience with providing information. She made my experience welcoming. You need more people like her. I look forward to booking with Uhaul in the future if needed and would surely pass on referring this location because of her.
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December 2023 by C. P. Klapper
They were quite accommodating for those of us in a bind. When my own helpers were about to mutiny and I needed a place to offload the remaining contents of the truck, filled with everything left in the old storage space as I cleared that out, after I brought the bulkier stuff into my apartment, they got a storage space for me at their facility and got excellent moving help to empty the truck contents into that storage space.
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November 2023 by Emilio Florencio
The woman in the front counter was very thorough and professional at giving me my rental. Pick up was very quick and drop-off was even easier. I would highly recommend this location to my friends and family as well a returning to rent once more.
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November 2023 by Amanda Markham
JoAnna is the bomb, great customer service on the phone and in person. Will definitely be coming back here next time we rent
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November 2023 by Jack Flanagan
Great service and experience from pick up to drop off! I highly recommend and will definitely use again when the need arises.
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August 2023 by sjpesce
Had a fantastic experience here. Darnell helped me out with my trailer rental. I had no idea how to hook up a hitch to my new car and he sold me all the adaptors I needed and helped me with the hookup. He was very clear about the rental conditions and very sweet. This location has great employees!
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August 2023 by Ray Liu
Was here on Aug 22 morning, and Joanna(I think that’s her name) helped me with renting a 10ft truck. She’s friendly, chill, and very professional! Love her energy!
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August 2023 by METRO CAMP
Great service, Joanna is always nice and very professional. Trucks are clean.
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July 2023 by Anthony Italiano
Service used to be great, but has sharply declined. Staff has completely failed to provide services after arrangements were explicitly arranged and payment methods were settled. Staff refuses to help customers during business hours, keeps doors closed and locked and fail to let customers in during business hours, ignoring the fact they can see through the glass doors and windows. I've watched customers approach, wait and ultimately leave without interaction with staff. When questioned and confronted with lack of service, the staff does not acknowledge any problem with this lack of service and shows no emotion, eye contact or interest in resolving problems whatsoever. Attempting to contact the manager during business hours, using the cell phone number posted, while standing inside in front of three employees sitting, two of which seemed to not be doing anything at all, went right to voicemail. I'm still waiting for a response from the manager, but I have had to insist repeatedly for every step toward a solution.TL;DR, staff no longer cares and plainly state they do not help customers or follow through with promised service as though this is perfectly normal. Don't depend on anyone here to do anything, even if they promise and confirm payment well in advance.
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June 2023 by Dawn
I experienced the worst move I have ever done (my own personal issues), but Darnell and Eduardo were very patient, understanding, and accommodating. They assured me things would be okay and were extremely flexible. They were completely professional and I appreciate the customer service I received.
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June 2023 by Hernan Tudela
Could not have gone any smoother! Eduardo was fantastic in explaining everything and checking me in and out for the day. The truck was in great working condition and the move went perfectly!
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April 2023 by Chris Schuck
Fast. Friendly and efficient. Perfect place to go for all your moving needs
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January 2023 by Donna Pizzigoni
First the pickup place I was scheduled for was closed after they moved the location because the original one was closed. They sent me to a new location and it took 3 trucks and over 1 hour to get a truck that actually worked. Then upon return it took about an hour to turn the keys over. Then they called me to charge me for items I never received. The lady at the branch actually used logic and waived the fees.
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May 2022 by Mohamed Mohamed
Fast and quick and friendly service thx for your help
