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January 2024 by Yeni Hercules
Worst customer service experience.
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January 2024 by Restaurante y Pupuseria Gloria
Bad attention people with bad character the person who treated me very bad attention repunnates
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January 2024 by Annie Kass Elias
Horrible service, I have been with this bank for many years and I must say this bank has gone to the dogs. Why should they have a ATM machine in the bank and when something goes wrong the bank is saying that the machine doesn't belongs to them. So do business at your own risk. They are always short staff, and does not notify the customer of any changes. Close this bank
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December 2023 by Steve Daurio
Very professional, friendly, and courteous service at this branch.
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September 2023 by Yasmeen W.
This particular location on South Ave in Plainfield, from the manager to certain employees they are very rude to customers. Every time I've been there it's always an issue . Any other PNC I walk into I'm treated with kindness and the tellers are happily to assist you !
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August 2023 by Sean Trice
I made a visit twice this week to this PNC on south ave. They were not attentive and when they finally got around to assisting me they were not helpful. It was like i was bothering them when trying to get answers. The one lady in the cubicle towards the back was rude and dismissive. They need to do better!!!
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April 2023 by Justin Petway
I’m not one to write reviews, but I needed to for this place. If you need something done, don’t come here. Go to another PNC. The initial person who tried to help me was trying his best but was new and couldn’t get his way around helping me. But EVERYONE else who worked there either couldn’t or wouldn’t help in assisting him or me. After waiting for around 45 mins, they told me to go to another PNC because maybe they could assist me better. So now I am recommending the same.
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February 2023 by Katrina Bunton
When you walk into this PNC you will be ignored. There is another branch on the West End of Plainfield near the downtown area. And they will treat you like you're an actual customer for 21 years and deserve to at the least be acknowledged when you walk in the door. I sat and waited alone for 15 minutes only to have Bruce the banker walk up to the next guy who came in after me and asked him if he needs help and completely not even acknowledge me. NEVER AGAIN.
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July 2022 by Ruth Arriaza (Wise_Latino_Woman)
We had an appointment so our business was quick and successful. We were done in 20 minutes: New person being added to an existing account.
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January 2022 by gregory Merritt
THE WORST!!!!
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May 2021 by Tata C
Worst location. They keep getting rid of staff, poor management from higher ups they cannot keep this place well managed. Everytime I go i meet a new person, so inconvenient when it comes to managing my accounts. No one speaks spanish at the desk now.Im sure they god rid of the spanish guy there too, shame on this location.
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May 2021 by Carolina Rdgz
Worst location. They keep getting rid of staff, poor management from higher ups they cannot keep this place well managed. Everytime I go i meet a new person, so inconvenient when it comes to managing my accounts. No one speaks spanish at the desk now.Im sure they god rid of the spanish guy there too, shame on this location.
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March 2021 by Stefany Cardona
POOR CUSTOMER SERVICE AT THIS LOCATION. THE WORST YOU WILL COME ACROSS. DOREEN SENIOR IS UNEDUCATED AND DOES NOT KNOW HOW TO GIVE THE CORRECT INFORMATION TO CUSTOMERS. I'M JUST ADVISING ANYONE THAT IF THEY ARE LOOKING FOR INFORMATION THAT THEY ARE BETTER OFF LOOKING AT GOOGLE. HOPE THIS HELPS ANYONE WHO MAY WANT TO CHOOSE ANOTHER LOCATION OR BRANCH INSTEAD. WATCHUNG IS GREAT, MAYBE TRY THAT ONE INSTEAD.
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July 2020 by Sharon Betancourt
(Translated by Google) Terrible customer service. Poor customer service(Original)Atención al cliente pésima. Poor customer service
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July 2020 by Sandy Brun
Worst customer service experience. Tried calling them to setup an appointment to change pin on debit card and was told to do so at window. Was on hold for over 10 minutes and no one answer
