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November 2023 by Carlos C. Szarawarski
!!!STAY AWAY FROM THIS DEALERSHIP!!! !!!THEY SCAM COSTUMERS!!!Moe the financial manager does not try to help you. Purchased a 2017 Honda from Lux auto sales and not even 2 weeks later we were having major electrical issues with the car. We called him and let him know what the car was having issues and he told us to go the Honda dealership and get it fixed he will cover the costs. Upon return to the dealership he refused to pay the costs and say the warranty company will fix it. That was 2 months ago. As of today’s date I still haven’t received a payment of reimbursement. This dealership will be hearing from my lawyer. No one deserves to purchase a broken car especially when the dealership knew there were thing wrong with it.If this dealership decides to finally reimburse me I will update my review.
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October 2023 by Patrick Quinn
The sales team was nice enough, but they wanted to charge $3500 service and certification fee. This broke down roughly $2000 for service and $1500 for certification. They explained it as a fee that is to service the car for any issues it “might” have and then make it a “certified pre-owned.” This car was a 2015 Ford Explorer with 108k miles on it, there’s no way that would qualify as a CPO car. I test drove the car and it seemed fine. When I asked what the service charge covered they said: oil change, brakes, and anything else that’s a safety concern. Can’t imagine what they’re doing that will cost $20000. They said it’s an average based on all cars but $3500 fee on a $12000 car is a 30% mark up, let alone the taxes and other fees. The final price came out around $17000. That’s $5000 in hidden fees, which they kept defending as not a hidden fee since they told me. Kinda just a waste of time.They car also was also in pretty bad shape cosmetically… even for a used car.Didn’t buy, wouldn’t think about going back.
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September 2023 by Hussain Kapadia
Advertised car price on their website = $15,990Called them to check for dealership fees, it was $4000 (of course excl sales tax and registration, license).That's insane!!!!Update post the owner's response:Alright, the Acura MDX is listed on your website as $15,990. Can I buy it for $15,990 then, excluding license/registration/tax?
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September 2023 by Mosey Levy
They took a $500 deposit, then raised the advertised price by adding in a CPO warranty that we did not want. They said we could get a refund within 7 days, we requested the refund and were ignored. So 1. beware that the pricing you see is not real, they require you add the CPO warranty (and its not even a real CPO), and 2. they dont refund deposits.Edit: this is a reply to their reply.1. For privacy please remove the other persons name. That is uncalled for.2. Your prices are 100% misleading. Glad you think they aren’t but the website shows one price and you can not buy the car at that price. You force a CPO on your purchases.3. The man in question emailed (in reply to your emails) asking for a refund with zero reply. If you want to be fair, refund this man his money.
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August 2023 by Joe JB
?I had a fantastic experience purchasing my car from this dealership. The staff was incredibly knowledgeable, friendly, and attentive throughout the entire process. From the moment I walked in, I felt like a valued customer. They took the time to understand my preferences and needs, guiding me towards the perfect vehicle that suited my requirements. The dealership's was clean, well-organized, and showcased an impressive selection of cars. The buying process was seamless, and I truly appreciated their transparency and willingness to answer all of my questions. I left feeling confident in my purchase, knowing that I had made the right choice. The exceptional customer service continued even after I drove off the lot, as they followed up to ensure I was satisfied with my new car. I highly recommend this dealership to anyone in search of a high-quality vehicle and an exceptional buying experience.
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August 2023 by Joseph B
It was a pleasure to meet you Moe thanks for helping me get the car I always wanted. I'll definitely come back to get a car for my daughter.
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July 2023 by Carl Granum
I came here to finance my first car ever a 2015 S55O Mercedes Benz and my experience from start to finish was very satisfying. The pre-approval process was quick. They found me bank that qualified me for a reasonable interest rate. ( I shopped around to credit unions as well) We negotiated on the purchase price of the car and the warranty. I got a 3 year bumper to bumper warranty at any Mercedes dealership in the US. (better than car shield insurance ) Moe the owner even had his mechanics service the car the day I picked it up to make sure the car is running smoothly. The staff even feed me and my friend as we waited for the car to get detailed. I must say they make buying a car very easy. I brought a luxury car for the same price that some are willing buy a used Honda for. Moe’s prices are unbeatable. I’d definitely recommend anyone looking to purchase a car to come here first. You won’t be disappointed. I’m definitely going back to get my Benz truck in a few months… I need the matching truck now. Lol . Once you own a Mercedes there’s nothing else that compares to it.
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June 2023 by slickvicXLII
Recently purchased a 2016 Buick Encore after going through a number of dealers. Overall, it was a good experience. The salesman, Mo, answered all of our questions, showed us multiple options, and ultimately worked with us to settle on a price that fit our budget. The car itself, while used, was in good shape and performed well. Carina was also very pleasant during out test drive.The only reason I'm deducting a star is because the price quoted to us after getting pre approved online did NOT include warranty and gap insurance. You'll be paying more than that initial price if you opt for pre approval.. Ask for this information UP FRONT, so you have a better idea of what you're spending.Otherwise, I highly recommend the dealership and their staff!
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June 2023 by Vincent Love
Don't bother wasting time here, I made an appointment to test drive a car. Drove over an hour only to be met with they don't have a record of an appointment or the car they advertised. I think they just want to get ppl in so they can try and sell them a car 20k above the bait car price. Very unprofessional business.
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June 2023 by Shamill Bethea
Great guys worked with me with everything getting some new wheels. Needed a bigger vehicle an found one here
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June 2023 by Tyler R.
I had the best experience buying my truck here, dealing with moe was an absolute pleasure he made the experience. I highly recommend checking them out as they have great customer service and a great selection of cars and trucks. 10/10
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May 2023 by Angelica Krembs
I messaged the dealership that I wanted to buy a car that I found online. It seemed like a normal conversation and we ended it with, I would come next Saturday (a week later) to look at it/ buy it if my husband and I liked it. Long story short we drove close to two hours, with two babies, to this place and they didn’t even have the car ready AT ALL. The staff didn’t seem like they knew what they were doing (once we finally found someone). The car didn’t even start, and then once they switched out the battery there was an engine code, the passenger door didn’t open, and other things that were listed as ‘working’ in the online post. It was laughable (although we were not). We wasted a Saturday and learned that we will never buy from here due to them not being trustworthy.
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May 2023 by Scott Stewart
Beware of prices! Fine print from their website: “All advertised prices listed do not include government fees, taxes, any finance charges, any document, dealer (495), destination(699+ may vary), service & prep(1990), acquisition, any emission testing charge, registration or title fees.” Not honest pricing. I don’t deal with dishonest pricing.
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May 2023 by Natasha Bullock
Great experience !!!! Very helpful and wiling to do whatever to help. Great car so far and runs well. I will recommend them to others
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February 2023 by Douaa Raja
It was my first time buying a car from them and they made it such an easy and smooth process from buying the car to driving it off from their dealership definitely looking forward to doing business with them in the future. :)
