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January 2024 by Pablo Alayon
This is my favorite store. There is everything and good attention
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January 2024 by Jacqueline
Always have the products I need.
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January 2024 by Rahleek Mitchell
I wish I could give a lower rating. I ordered my part online... got conformation not even 10 min. later it was canceled. Why have it say you have it in store but it's not.. someone isn't doing they're job. Called and asked about it and just got attitude from 3 different people so now I have to wait to get my money and out of my car part.. which could've been avoided if the job was done.. I knew the plainfield location was trash.
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December 2023 by Dr. GG Observador Y critico
Accessories for all vehicles and models, timely attention
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November 2023 by Marilyn Anthony
My son and I go to this Auto zone because my grandson Donny works there but even without that perk, we love this store. Always had great service. Shout out & thanks to manager Natasha who was friendly and helpful. Found the staff to be terrific and helped my son get just the right brakes for his SUV. I highly recommend this particular Auto Zone.
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November 2023 by David Cuellar
The attention of the staff is terrible, very bad service
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November 2023 by Joe Baker
Number one Auto store in plainfield store manager is perfect outstanding and very professional Ms Natasha
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November 2023 by tonti kelly
Miss natasha was so helpful.....I would definitely recommend...store 1155
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November 2023 by BIG BVBY RETRO
great communication to start off with a mix of energy. employee(raphy) stepped up to the challenge and completely held it down in dire need of the autozone expertise. good stuff, good peoplemashallah
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September 2023 by hans villagran
The store is well maintain and great customer service
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August 2023 by lenka lanzot
If I could give less than one star I would. The plainfeild nj auto zone offered one of the worst customer service experiences I have ever had. I went there because I needed a new battery. After confirming they would perform the install I purchased an over $200 battery. When the employee who helped me was getting ready to come install the battery another employee Rafael stopped him and told me he could not let him install the battery that they were too busy and I could come back tommorow to have it installed. I tried to explain to Rafeal that I was told I shouldn't even shut off the car until I got a new battery installed as the one in the car would most likely not start again. I indicated I had no problem waiting for them to attend to the current customers however Rafael insisted that he could not let the employee install my battery. Rafael again suggested giving me a jump to get home and me bringing the car back tommorow to install. I pointed out to him the failed logic in that plan because if he had to jump my car right now how was I going to get it started in the morning to bring it back. I also noted that i had already purchased and they took my money for the battery with the intention as advertised by the store that it would be installed. He then suggested I go up the street to a local mechanic and pay $30 to have it installed. I pointed out to him if that is the case you should discount the battery I bought by the additional $30 I would now have to spend for services I already paid for but did not recieve. Rafeal continued to talk to me in a rude and aggressive unnecessarily. I was waiting patiently for services I purchased. He has no business in a customer service job. I also observed while I waited how impatient he got with other customers on line. I paid for a part and service that was advertised by the company and there was nothing stopping me from getting my service other than this inappropriate employee Rafael. I would highly advise against going to this autozone as they are unable to fulfill thier services.
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August 2023 by Majedul Islam
Manager Natasha Ali was rude. I feel she doesn’t have any managerial skills. Will never go there.
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July 2023 by Conway Graves
Great Service ! Natasha is always willing to help !
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June 2023 by Guzman Santiago
like your ideas based on the fact that you replacing good friendly employees for technology I need to speak to employee when I have issues and problem with my vehicle or any other issues machine cannot do that for me I feel your system to save money and get rid of employees you get two thumbs down
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May 2023 by Katrina Capindiça
Angel M. did a great job today helping me out with multiple items that I needed. I went into the store with no knowledge at all and walked out knowing what type of oil I need as well as the filter. He was very knowledgeable and helpful.
