-
February 2024 by Trina Frierson
December 2023The clean-up of water flood damage in my basement was done by Russell RDC Restoration. I had more water than in a swimming pool. It was efficient and done promptly. 1) The knowledge and execution of water that needed to be expelled. 2) Taking pictures from start to finish. 3) The fans are a part of their equipment and solutions to stop the mold. 4) Helpful collection by the crew to go through all of my water-damaged material with me and dispose of it all. I was provided with a Restoration Report that details each aspect of the process. The owner worked with my insurance then I learned I had to send all the information to my mortgage company with additional documents needed. I will refer this company to anyone their customer service, professionalism, and patience were excellent.
-
December 2023 by Gail Seckrettar
I had a bathroom ceiling pipe leak in my rental unit and the plumber would not fix it until black mold was removed. Seeing all of the wonderful reviews, I contacted Russ at RDC restoration. Russ arrived and assessed that there was no black mold, it most have been removed when the ceiling was cut. He was honest in saying that there was no work for him to do. I appreciated his honesty and integrity. These seem to be rare qualities with businesses today. I highly recommend RDC Restoration, a company you can truly trust.
-
September 2023 by Rachel Dinsmore
I highly recommend RDC Restoration for mold remediation ! Tucker and his team did an amazing job . They were professional and answered any questions I had .Thank you ?Rachel DServices: Mold mitigation
-
September 2023 by David Lat
We had an excellent experience with Russell and RDC Restoration. Russell conducted the initial inspection of the mold problem in our basement storeroom, and his interest in and enthusiasm for his work were palpable. We received an estimate from another company as well, but we decided to go with RDC because we were so impressed by Russell. The mitigation work was done by members of the RDC team, and they were on time, thorough, careful, and courteous. We wouldn't hesitate to use RDC again (but we're hopeful that we won't have another mold issue, since Russell helpfully gave us advice on how to prevent mold problems in the future).Services: Mold inspection
-
September 2023 by Audrey Carter
From the first phone call to the end of the job, we couldn't have been more satisfied with the job. Tucker and his team, Anthony and Louis were on time, answered all our questions. Informed us on every aspect of the work they were doing. Work was done in a timely fashion and cleanup was great. Tucker, Anthony and Louis thank you so much for making a bad experience better.
-
September 2023 by Hayley Stanley
I highly recommend using RDR restoration your water damage. Russell communicated he was on his way before arriving, arrived on time, was extremely friendly and gave an honest evaluation.He was friendly and professional. I will definitely be using this company in the future.Service: Mold inspection
-
June 2023 by Julie L.
Tucker and team were fantastic! We had a flooded basement and laundry room. Tucker was professional, responsive, and reassuring every step of the way. He was very knowledgeable and thorough. Basically he embodied all of the qualities you would want in a company helping to mitigate a crisis situation. I rarely write reviews but I had to write one for RDC - I cannot recommend them enough.
-
April 2023 by Becky Sternglass
They are so nice to work with. The techs are very professional and they leave it very clean no garbage is left behind. The office staff are great. I would highly recommend them.Service: Water damage-related cleanup & repair
-
December 2022 by Brian Orsini
Tucker from RDC was very responsive (came same day as my phone call), incredibly comprehensive in his inspection and follow up monitoring, and hands on in the discussions with my insurance adjuster. I would highly recommend them and would certainly use them again.
-
October 2022 by Lindsay Maurer
I had RDC come out to assess water damage in a basement. They came highly recommended and certainly lived up to it! Tucker arranged to meet with us right away and was honest and extremely knowledgeable. He didn’t try to sell us on any specific remedy, but answered all of our questions we had and let us know what needs to be done to prevent further issues. We look forward to working with them again in the future. Would highly recommend them!!
-
September 2022 by Patricia McCoy
RDC Restoration is a company I would highly recommend. An amazing customer experience from the time of my initial contact , through to the skilled and professional completion of the work. Tucker and Corey were excellent to work with and demonstrated a strong work ethic and collaboration in each step of the job. Thanks!Service: Water damage-related cleanup & repair
-
September 2022 by Liv Wallin
I have used RDC Restoration twice and they have been amazing! They are very responsive and come out to address the situation quickly. Even with all the pandemic delays they came right away on a Saturday morning!! And they worked on Sunday as well removing and drying my home after a water line broke and leaked a LOT of water into the first floor and basement of my home. Russell and his crew are very professional and have been very compassionate after I had such a loss. Russell is also very thorough and always has the homeowner's safety in mind. He found mold that had formed and will be taking care of that so it is safe for us to be there as well as finding other things that were a risk for further damage which will be addressed before the reconstruction.They also worked on a freeze up and then leaking situation I had at a rental townhouse and they were wonderful then as well. I would highly recommend RDC Restoration!!!Services: Flooring
-
August 2022 by Natasha Peterman
We have been beyond happy with the work that Russ and his team (Tucker, Cory and Patrick) did to help us after a leak and significant wall/water damage. They responded immediately, assessed and came up with a remediation plan which they put into effect immediately. They communicated at every step of the repair process. Russ and his team were professional, thorough and just overall a great team to work with. I highly recommend this company.Service: Water damage-related cleanup & repair
-
May 2022 by John Monti
Used RDC for recent flood damage. They arrived the same morning to assess the damage and got to work shortly thereafter. They were extremely professional and efficient, and arrived with enough people to quickly remove debris and set up their equipment. They also had plenty of equipment to adequately cover the room. Very thorough, came back several times over the weekend to monitor progress. Cleaned up when the job was finished, leaving the room in great condition. Would 100% recommend them. They provided a level of quality and care that gave me and my family some peace of mind during a very stressful time.Service: Flood cleanup
-
April 2022 by Raymond Mager
Russ and his team did an outstanding job in taking care of a mold problem in our basement. They were fast, careful of the environment, and kept us appraised of the situation. A special thanks to Cory, for a job well done.Service: Water damage-related mold removal
