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September 2023 by Sonia Pattisam
My experience went well, all my furniture was delivered and placed in my home exactly where I wanted it. There was no damage to any items the movers were friendly punctual and attentive to all my requests.
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August 2023 by J Keane
We moved our entire household from NY to Texas. The crew that loaded the truck in NY and the crew that unloaded it in Texas were efficient, careful, cheerful and were able to answer any questions. The move coordinator, Lisa Thompson, was responsive and always answered any concerns quickly. The price was fair for the excellent service we experienced. The estimate we were given before the move was the exact price we paid at completion. I would definitely recommend North American Van Lines for moving anything that is important to you.
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August 2023 by Troy Bond
I would like to thank the entire Beltman staff for a very smooth and timely move. With so much to do, remember, and coordinate, I was well taken care of from the start of the move process to the end. Absolute professionals with focus on customer care. Will use them again for future moves.
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July 2023 by Kate Pitt
First, I want to say that the employees of North American Van Lines were very courteous and hard working but the compliments stop there. My husband and I moved from Sussex County, NJ to St Augustine, FL. Since our home in NJ sold before our house was ready in Florida, we had to hire a moving company that could also store our furniture until we were ready to have our furniture delivered. I interviewed quite a few carriers but went with North American (N.A.) because I thought they were a reputable and dependable carrier. And, by the way, NA was not the cheapest. In fact they were more expensive than many of the carriers I got quotes from.After waiting a month and a half for our move-in date, we were finally able to get our furniture and belongings delivered to us. On the day of delivery there were many issues with damaged furniture including a microwave cart, coffee table, high end speakers, and file cabinet. After opening the boxes, many of which were badly crushed, there were broken dishes, glasses, bowls, dinner plates, candle holders, etc. It was so disheartening that I was in tears after discovering so many damaged items.I can not recommend North American Van Lines after this heart breaking experience. It feels like there was no respect shown to our personal property and no care was taken were in handling our belongings. I discourage anyone from using North American Van Lines.
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July 2023 by Ron Rindsberg
Upon on our final destination of our move we had many crushed boxes. On of our tvs was broken and our furniture dresser was heavily screached. Made a few calls to our sales person and he never returned my calls. Our coordinator was excellent.
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July 2023 by Ellie Blewett
If i could give this company a 0 star I would. First of all, WORST CUSTOMER SERVICE REPRESENTATIVES IN THE WORLD. These people are rude & don’t have a clue what they are talking about. My stuff was supposed to be delivered on the 1st of July. It is now the 3rd, and I have yet to receive anything. When calling, they have no idea where my things are, and they are stating delivery will be the 12th. Do NOT use this company.
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June 2023 by Elsa Kupratis
The movers were on time and professional. They carefully wrapped the furniture and fragile items and I had no damage to anything! Very good job!!
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June 2023 by RM L
The North American Van Lines team is great. They are professional, easy to work with, they have great customer service. They are pricier than other moving companies but they took great care with my antiques. Well with the money. Highly recommend!
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May 2023 by Mª Elena Díaz
I moved from San Diego to New Jersey. I asked for a lot of quotes from different companies. I finally chose North American Van Lines. It was the best decision ever!. Great people, very professional and very good customer support. They kept me informed all the time. Morover the crew that came to my apt was amazing!! and the driver great!!. If i need to move again i will call you guys. No doubt.
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March 2023 by Babs Powers
Everyone involved starting with Lisa of the Beltmann group, the movers who packed and removed my belongings in my apartment and finishing with the movers who brought my belongings into my house cross country were extremely professional
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January 2023 by Sarah Blatner
We just had Don (our driver) from North American Van Lines move some items from NY to CA. From start to finish, my experience was easy. Getting a quote from Patrick (where he came in only 40 pounds off a 3k+ pound job) to communication while Don was in transit to the actually delivery was top notch!
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December 2022 by Joan Twombly
While moving is difficult, I had a good experience with North American. Their price was fair and the service was very good. I had a lot of changes with timing due to my closing, and they were able to accommodate me. The movers were very respectful of me, my family and my possessions. I’m pleased I chose them for my move
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December 2022 by John Baumgartner
Soup to nuts, the staff was professional capable and very courteous. We are very happy with our experience
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October 2022 by Joni Berry
As for the consistency and scheduling, they were great. Showed up when they said and delivered when they said. They loaded my house up in 3 1/2 hours and unloaded it in four hours; they were great in that respect. Although, the corner of my King mattress was soaking wet on the top corner and the base of my pedestal kitchen table is broken in half. I am also missing the base of my birdbath. They never have found it. I have a claim in for the mattress and the table. I am hoping they respond well to my claim and rectify the matter.
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October 2022 by CAM J
Excellent move to Charlotte. From Mark's initial video estimate (who knew they no longer did on-site assessments!), thoroughly professional documentation, and scheduling and coordinating via Lisa, the whole thing was as good as a move could be. NO BREAKAGE. Arrived within days. Crew was unbelievably good - they did the 3 bedroom home + living room + dining room + 2 bathrooms + sunroom in just about 3 1/2 hours. Carmelo was a whirling dervish of wrapping and informed me he had also moved Jamie Dimon. with three tractor trailers full of stuff. (Dimon is the CEO of Bank of America and Carmelo was vociferous in his praise of Dimon and his wife calling them 'down to earth' people. So now you know. Movers to the rich and famous - and me an my kitty (neither rich nor famous). The mover from NJ to Charlotte cost 9,300 with about 1200 of that cost attributed to the shuttle van which was able to navigate the smaller streets of my development. The household goods were then transferred to the 'mothership' which probably brought an additional 2/3 homes to Charlotte. It got here soon because Charlotte is an absolute magnet for moves right now. Cost was pricey but well worth it. Repeating, well worth it.
