-
October 2023 by Eman Alshathri
Do not send you kids to this place. My kids are big now and still remember this place as the worst daycare ever. My infant baby was screaming and refused to go inside every time we dropped him off so we knew there was something wrong ! Once I transferred him to another daycare, he loved it so much.
-
April 2023 by Netalia L.
My two year old son was injured in their care and they can not explain what happened to him. He had to get stitches for his injury. The cameras were "off" due to construction in their center. I was informed that cameras are going and available whenever needed when I inquired about the center. When I needed this the most, they failed to provide the evidence of what happens. This was never disclosed to the parents that the facility was under construction. I do not recommend this center. They are negligent, do not take a risk with your child. No parent should have to deal with injuries and no explanation.
-
December 2020 by Shelia Tucker
Owner is rude, disrespectful and entitled. Look at the overall ratings. They don't lie ! Also check state reviews before enrolling. They too don't lie.
-
December 2019 by Herobrain 2007
No hugs. Angry
-
December 2018 by midge ivey
Staff nice but more like a babysitter, and you must bring child’s food.
-
December 2018 by Ahmed Abdalla
My son has been at Big Hugs since he was an infant. I knew once I walked in and took the tour with the staff that this was the place for him.I have never had any issues and as a first time dad, they have helped me assure my son was doing well. My son is now a toddler and has learned so much due to their program being great and a lot of learning materials. Betty and Sabah are very professional and friendly, most of all very accommodating to special requests. I would recommend this daycare to anyone!
-
December 2018 by Frances Whitaker
My child has been going to both Big Hugs locations since the age of two years old. Both of my children still attend Big Hugs , when the public school is closed even during the summer break. I really appreciate the entire Big Hugs staff as a working mother it can be come difficult juggling my schedule and the staff always works with me. My kids are always well taken care of.
-
December 2018 by M. Morot
When I moved into the area it was important to me to find the best pre-K for my son. We visited a few schools, but none felt right until we came to Big Hugs in middlesex. The staff here are professional and caring. The environment focused on your child’s learning and safety first. Now for the summer my school aged child was accepted and both children love it here! I would recommend Big Hugs to anyone looking for a great childcare experience.
-
December 2018 by rasika chinchinikar
My kid went to big hug as an infant till she was 4. It was her second home ! All the teachers were attentive, caring and experienced. We have great memories of big hugs . Sam ( the director) genuinely cares about kids and the families . I wish my second one could go to big hugs too but we moved far so that’s not an option .I highly recommend big hugs !
-
December 2018 by SharpRaul
I love love this place ! This is a great daycare facility.My Kids loves going to see his friends at Big hugs .Every day he gets to do circle time ,sing songs ,work on his daily project , and learn good moral values.This is a place where they will be protected educated and enriched with the qualities that they would need for growth and development .They maintain an open communication with all the parents The directors and stuff are worm and professional .Thanks Betty and Sabah for everything you do for the kids .:)
-
December 2017 by Ligia A
DO NOT enroll your child at this place, the "director" is a rude, unprofessional, under educated, bad-mannered person, the staff there neglected my daughter (6 months old), they never cleaned her or changed her clothes, she was always filthy and starving when i picked her up, she was once wet from her own pee, and the staff ignored us when we asked why she was in that condition at 5 p.m.!! and the director just have a ridiculous excuse,my daughter got sick the first week she was at his place.The director is just threatening to send you to collection if you don't pay on Monday morning, this place is disgusting & repulsive...i witnessed infants crying for several minutes and none of the staff would pay attention or care for that baby, the director also said we have to pay 2 extra weeks because we did not give her 2 weeks notice, who in their right mind will send a child to a place that is obviously neglecting children. Don't the low price fool you.PLEASE report child abuse or neglect, please call the hotline at 1-877-NJ ABUSE (652-2873). Read other reviews about this place, this director is a lair just to get people in.
-
December 2017 by Sade sweets
They are so unprofessional. The principal is such a rude woman!
-
December 2017 by Ariane Raneri
My son was in Big Hugs for about a year and we both loved every moment of it. Sam Pappas is an absolutely lovely woman and she employs women who are the best in their field. I've read some of these other reviews here and I challenge them. Sam's staff helped me to recognize some social deficiencies with my son and guided me towards getting him the help he needed in the Township school system - which is the ONLY reason my son stopped attending Big Hugs. I have referred co-workers, strangers and everyone in between to this facility!
-
December 2016 by Meg Haigh
Whatever you do, DO NOT send your child here. The director, Sam, is a sham (among other things) She pretends to be so nice/ knowledgeable and goes on about how she has been "doing this for years"… she even shared with me that her son has special needs and presented herself as an empathetic individual. However, in reality, she is only about the money and getting people in the door. Sam is actually very harsh in her expectations of young children, unforgiving, strict, and wants them to behave as if they are little military men and women. I withdrew my son when she had the gall to write me a letter in black and white stating that she attempted to force him to nap, punished him for not napping, removed him from the room, forced him to sit in a chair in her office, denied his request to use the toilet, and continued to upset him and make him cry to the point that he was saying he needed to throw up. She still would not allow him out of the chair. She also proudly boasted how she eventually "wore my son out. " and that he was made to "lay down quietly." (her words) Additionally, she implied that my son had some sort of delay just because he was not 100% potty trained at 3 years old. I know that is a little late, but boys can be stubborn/strong willed when it comes to potty training and take longer than girls... Additionally, before this letter was written and sent home… Sam had several verbal exchanges with me regarding naptime. My son was expected to lay in a sleeping bag and stare up at a ceiling quietly and not get up for two hours straight. He was not allowed to talk or play or do any alternate activity in place of naptime such as quietly doing a puzzle, looking at a book, or coloring. That is literally AGAINST THE LAW in New Jersey. Alternative activity during naptime must be provided to children who don't nap. Instead, Sam repeatedly punished and upset my son for not napping. She isolated him from the other children, put him in extended time out in her office, still didn't offer any alternative activity, and refused his right to use the toilet when he asked. (Who tells a newly potty trained child that they are not allowed to use the bathroom when they alert an adult that they need to go??!?) My son was in daycare with the help of a state subsidy program, and when I told them what was going on, they immediately terminated their contract with Sam's center and granted my son and immediate withdrawal at my request. Sam then had the nerve to mail a bill to my house for two additional weeks of daycare beyond the date that I pulled my son from her center! She stated that my contract with her said that I must give two weeks notice before I withdraw my child, or else I owe her the balance. ... I am NOT paying for two additional weeks of care, ESPECIALLY considering the reasons and circumstances under which my son was withdrawn. Sam bullied my child, used corporal punishment, refused his rights to use the bathroom, and broke state laws by refusing to provide alternate quiet time activities or toys during naptime. I have contacted the office of licensing, DCF, and the state subsidy program that assisted me in paying for my son's daycare. I mailed Sams bill back to her and told her that I welcome her to take me to court on the issue. I withdrew my son for very good reasons… If I wanted to switch centers because a friend of ours was going somewhere else, or because we were moving in a few weeks, or because i found one closer to home, those are all reasons that justify a required two week notice period…however, what Sam was putting my child through on a daily basis justified an immediate withdrawal and I definitely don't owe her an additional dime! (She attempted to bill me in excess of $500 for two additional weeks of care beyond the day I withdrew my son by the way.) Sam also claimed that she never got my notice of withdrawal when I faxed it to her-- and she is the one who provided the incorrect fax number printed on her company letterhead. Please stay far away from her as
-
December 2014 by Fase_Fuhnny and fuhnnyjr
This was the worst daycare ever! I sent my son to this daycare and pulled him out after two weeks. Every time I picked my infant up from that place he was sitting in the same table seat watching tv. I told the worker (if that is what you want to call her) that every time his grandmother or I come pick my son up he is sitting with all the other kids watching tv. I told her that I would like him active doing things and she told me that if I didn't like it she could have him face the wall so he didn't have to watch the tv. Needless to say he was pulled out of that trashy place the next day. STAY AWAY!
