“Soon as you walk through the doors..you are treated with respect and dignity..Yoenny Mena will always greet you with a handshake and a smile..he will help you with all your banking needs without hesation..all bank tellers are just as helpful and very friendly...I'm very happy to bank with the piscataway branch....Sergio”
“GIVE ADAM D. A RAISE !!!! This man was on point he was great.I came in for some paperwork and he made the process very swift he was extremely helpful and very knowledgeable about the process and matter pertaining to my visit. He is very professional and welcoming. He is 10 out of 10”
“Olivia was so helpful! I even forgot something and almost left, but she took the time to make sure I had everything sorted. I Appreciated her patience especially during he busy holiday season.”
“Every week my brother and I go to this specific bank. And the service has ALWAYS been EXTREMELY NICE AND HELPFUL. I always ENJOY stopping there the people there are EEALLY NICE AND KIND”
8:30AM - 5PM
1068 Stelton Rd, Piscataway“I always had a not good, but not bad experience coming inside the bank, but Robinson has made my banking experience 10x better; he's helped me with so many business related issues and business and personal banking things. Thank You Rob!”
“Such a slow and bad customer service. Either CSR representatives with negative attitude or no helping attitude specially on Saturday. Either they are tired or not willing to work on weekends. Even after having an online appointment at 11:30am , when I reached there on last Saturday June 4,2022 all 3 CSR officers offices were occupied so waited almost 30-35 minutes before I was attended by a CSR. There was an issue for one charge and she promised me to call me after 2 days after discussing it with her manager. Even after one week no call back or no charge issue is resolved. The service level of Affinity is declining day by day. Even I contacted through Affinity website by email but no one contacted me back.Such a poor service.Recent Update:I got a call after writing to Customer Service of affinity credit union about no response now the charge has been reversed so my complaint was resolved.”
“I've had a savings account with RUFCU for a few years and finally used them for an auto loan. The rate was excellent and the process was very easy. I've always heard about the personal touch of using a credit union as opposed to a large bank but now I finally know what that is like. I plan to purchase a home/condo in the next 12 or so months and I have every intention of using them for my mortgage.”
“Cheryl provided me with outstanding service. She assisted me with getting the proper documents, and letter of validation, in regards to rectifying my issue with my credit card company. AWESOME CUSTOMER SERVICE AND OUTSTANDING SERVICE!!!! Cheryl truly went above and beyond!!!”