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March 2024 by Thành Đạt Nguyễn
Good service, quick car pick up procedure
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October 2023 by Eduardo Salnisky
Car return process was too slow.The office smells bad.Employees are kind, especially Nadine who is always working hard to make it happened.
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May 2023 by Raymond Pilch
Great friendly service. We rented a Ford Expedition with only a 1,000 miles on it for a trip of 6 people to Tennessee. Ask for the "Big Boy".
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December 2022 by Lola Altidor
Literally the BEST car rental office & staff! Cheryl, Nadine, Joe, Marissa & everyone that works there are truly kind and super helpful. I rent from here close to 10 times a month, for work, and the service is lovely. Customer service is a big deal to me, and I get a proper dose of it each time I go to rent from this office.
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September 2022 by C Lee
Very bad rental drop off experience. I was charged an amount that I wasn’t informed about prior to the transaction. I’ll not use Avis in the future and will not recommend to anyone. I thought I saved money but ended up spending a lot more because of extra hidden fees that no one cared to explain
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July 2022 by George Marrero
Great customer service representatives. Good rates, trucks and auto
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April 2022 by John Steiner
Friendly folks and better rates than you'll get at the airport. When I arrive at EWR I hop on the NJ Transit train and hop off at Edison and its a short Uber to the Stelton Rd location. Then I've got a set of wheels under me to get around Central Jersey with.They are also a Budget agency.
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February 2022 by Spike Spiegel
Building is severely dilapidated, walking in makes you feel like you're in a third world country.Staff was severely impolite as I had to wait for almost 15 mins for someone to assist with me while no other customers were even there.On top of that, the car I was received had clearly not been clean. You think in the midst of a pandemic, the staff would take cleaning procedures more seriously, but that was not the case.Rent your car somewhere else.
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January 2022 by Tim Boyd
This has been one of worst experiences of dealing with Avis I have ever had. No one was here. I stood in the lot trying to get through to their phone for over an hour. When I finally did get through they put me on hold for a half an hour and then hung up on me. Never. Rent. From. Them. Again.
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December 2021 by George
Relatively fast process for checkout and polite personnel. However, my two major issues were that state of the building, which needs a renovation asap, and the cleanliness of the car. I would expect a sub 50,000 miles car interior to look and smell better.
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October 2021 by Victor Netta
They've always come through for me when I needed a commercial grade truck in a pinch
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August 2021 by Michelle L
This is bar far the worst experience of my life. I will NEVER ever rent from Avis again. I am currently on my way back from Maine, stuck in traffic, with this rental that I’m told can only be returned durning business hours at this specific location (no other location) so I HAVE to return this vehicle on Monday at 7am, but like everyone that comes back from vacation, I have a job to go to on Monday. I also live over an hour away from the location which makes this whole experience even more inconvenient. If I could give the review less than 1 star I would. Thank you Avis for making this trip for my family and I so painless!
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August 2021 by Yehuda Gluck
Never rent from here: Many hidden addons, I had a terrible experience at Avis rent a car. They forced me to take their insurance even I had my own coverage they didn’t want to release the car.... Beware of their sales people. Worst rental company in US. You cannot reach anyone by phone. Scammers and fraudulent company.
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April 2021 by Vinay Borikar
The women at the reception is very rude for no reason. Wouldnt prefer renting from this place.
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March 2021 by Audrey Cole
Nice comfortable cars.
