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August 2024 by B B
IF THERE WAS AN OPTION FOR ZERO STARS, THAT'S WHAT THEY GET. THIS IS HOW PHILLIPSBURG POST OFFICE TREATS MY WEDDING INVITATIONS. I'VE HAD NOTHING BUT TROUBLE WITH THIS PLACE. NEVER EVER AGAIN WILL I USE THIS POST OFFICE!!!!!!
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July 2024 by Lisa Strittmatter
Mail not delivered because vehicle was near mailbox it was not blocked extremely lazy that you can't get out of your vehicle and deliver mail.
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July 2024 by Doug Mellen
Never use this post office and they will scan your items give you receipt but then never ship them and USPS will do nothing for you to get your claim addressed.
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March 2024 by Treston Hodgkins
Every time I see that one of my packages made it to this office I immediately contact my customers to expect a delay. It happens every time. they sit here for days at a time. If I could specify to skip this post office I would in a heartbeat because it affects my business
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January 2024 by Ayden Lincoln
Don’t go here to get passport photos or renewals done! The two people working are the most clueless and incompetent people I’ve ever met. I was denied a passport renewal when I had all my proper documents and was told my American passport didn’t work as proof of citizenship. MY AMERICAN PASSPORT. And to which the person responded, “She’s the passport person and I know what the website says.” I walked out…furious. And went to another post office with no issues and a few weeks later I got my new passport.
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December 2023 by Russell Sienkiewicz
This post office has lost my mail, some of which was certified, and because of this, I had to go through a major negative impact in my life. They've lost titles, checks, and legal documents. And I pay hundreds of dollars a year for a PO Box.The worse part is, all of this important stuff gets scanned at the sorting center, and just never makes it to the box... this is how I know it's this specific location, and not the USPS in general.When you send a certified letter, and no one signs to receive it, it's supposed to come back to you. But mine don't, and when I ask about it, the veteran postal employees are very rude about it. The new ones are nice, but just don't know how to help.Basically, between the sorting center, and my box here, I'm certain whole bags of mail are just being thrown out. Probably just put of laziness. I've spoken to customer service and filed my complaints, and a USPS Inspector General who I wanted to launch an official investigation as to what's going on here.. but they just "talked to them", and it did get better for about a year or so. But still, about two months ago, I see a certified letter scanned from the sorting center, go there THE NEXT DAY to pick it up, and they tell me they don't know where it is. Disappeared into thin air, and some guy at the counter gave me attitude about it as icing on the cake.There's definitely some shady business going on here.But two stars because I'm an architectural designer and photographer, and this building and lot is AMAZING. Beautiful gothic arches, wonderful brickwork, etc.I will definitely be back to take some good shots to add to my portfolio.They almost don't deserve such a beautiful building. Hopefully I can purchase it one day, and make it my company's headquarters.
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December 2023 by Haley Fulminante
Changed my address and made sure everything was filled out properly with the clerk, they stamped it and all said there was zero issues yet all my mail is still going to my old address that I no longer have a key to the mailbox for.I can't change it online because I don't have a debit card in my name or I would just do that because Phillipsburg post office has done nothing but give me issues over the years!They told my mom today they no longer do the paper address change forms yet I just picked them up the day before her. It sounds like some of the employees don't know how to do their jobs.
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October 2023 by Dee Dee
Thank you Missy for helping me out with my rather confusing postal order. I appreciate all your patience and understanding!
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September 2023 by dhager60
No phone service. Terrible
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July 2023 by Shirley Housten
4 times my credit card bill has been delivered to someone else. This always happens when a sub is on.They need to be trained to pay attention to the house numbers. They're too busy talking on their cell phone while they are walking around delivering the mail.
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July 2023 by Lisa E.Vargas
I requested mail hold while on vacation only to find out they are continually leaving my mail in the box at my house!Why have such a service if it's not going to be carried out as requested?!
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March 2023 by Donald Hower
To begin, it's one of the many pivotal focal points of PHILLIPSBURG, NJ! From outside to in, it's absolutely brilliant in design & architecture (you really have to see it in person to believe me)! The employees were energetic & friendly (even though this particuliar branch was rather busy).
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March 2023 by Max Keller
This office is a total mess and is the definition of disgrace. The “OIC” his words not mine, Raymond Smith is the worst supervisor. The man stares at you blankly when you ask a question and just smuggly smiles and laughs at you before he decides to threaten the use of police on you. The Post Master is never there, on multiple occasions I have asked to speak to him and he’s not available. Does he ever work? I recommend going to Stewartsville they are amazing!
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November 2022 by Greenworld
Their customer service has gotten worse over the course of time.I have lived in Phillipsburg for two years and first time I went to this specific location,I was taken back with their abruptness.Some staff either resigned and have been relocated to a different area and now,the ones that are left are very rude and unhelpful.
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September 2022 by ScottJames Lewis
Uneducated employees with attitudes
