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February 2024 by Patricia D.
Sold my sister a GE refrigerator the ice maker water dispenser is not working now it's her problem to deal with the warranty!! I mean it was just delivered! The GE company sent out a repair man who scratched her new floor and has to order a part. This is not right.
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August 2023 by Gene Spillane
Great service. Superior quality appliances. Helpful and knowledgeable sales staff.
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January 2023 by J Thomson
Don't go anywhere else , the best experience buying my range, unlike the big box stores ! Thank you!
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August 2022 by L Ha
Not sure why I don’t visit them first! I always seem to go to Home Depot or Lowes then end up at Pequannock Appliance for the best deal. I’ve gotten several appliances here and always a great experience! Actually getting another one delivered tomorrow!
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June 2021 by Dorothy D
I needed to replace all my kitchen appliances and didn't want to go to a big box store as they outsource their delivery service and I've had horrible experiences with that. My neighbor ordered her washer and dryer from Pequannock Appliance and was pretty happy with the service so I gave them a shot. When I went to the store George was super helpful and I was pleasantly surprised that the prices were either less or close to big box stores. The delivery was stress free and the guys did a great job hooking everything up. Very happy with the whole experience!
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December 2020 by Marne Carmichael
Pequannock Appliance is wonderful! We had a nightmare debacle with Home Depot over a laundry center that I will spare the details of, so when we were able to order a new product we went with this company and could not be happier! A process that took a big box store 4 months to execute unsuccessfully took these guys 6 days from purchase to successful delivery and installation (with a big snow storm in the middle which caused 0 delay!) Everyone here was so professional, knowledgeable and efficient from George at the store to the two kind gentleman that hauled away our useless machine and replaced/installed our new one. I will be going here for any appliance needs in the future and will recommend to everyone!
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December 2020 by carl hamza
Great service, great prices and next day pickup...
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September 2020 by Meghan Burke
I ordered the wrong dryer (ordered gas when I actually needed electric). The delivery team looked for a way to make it work for me and told me all of my options. Not once did they seem annoyed despite having to reload the heavy appliance. When I called the store to tell them what I did and that I needed to order the correct appliance, the gentleman I spoke with was so nice and very helpful. He even called me back later that day to confirm when I would get my new dryer. Without hesitation I would recommend Pequannock Appliance!!
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August 2020 by Cheta Morton
Even under the best circumstances, buying a major appliance is a bit scary. So many manufacturers, models, so many features. And right now, COVID-19 has made even obtaining items difficult. Enter Pequannock Appliance.My refrigerator died several months ago and I immediately discovered that a new one that could fit in my not-very-tall space would be hard to find. I reached out to Pequannock Appliance with the information I had, and George immediately made suggestions. Respectful suggestions. Inexpensive suggestions. And patient during my REPEATED phone calls. But he made me aware of multiple options and as I decided that my needs might’ve changed, he was right there to help.Being disabled and vertically challenged, every time I measured I got a different answer. Again: enter Pequannock Appliance. Glenn came and actually measured the space to make sure we knew what we were working with. Note that I had NOT committed to buying from Pequannock Appliance, but they came out anyway. I considered Home Depot, Lowe's, Best Buy ... but availability was iffy at BEST, their charges difficult - I did NOT want to hook up the ice machine but they mandated I pay for the cord needed - and reaching them to ask a question often impossible - what if there was an actual problem?! Pequannock Appliance, OTOH was there at all times and honest in every possible way.The minute the machine I decided upon became available, at my request he do so, George reached out to me, and within less than a week I have a beautiful new, perfectly installed refrigerator. My old friend Glenn was one of the two men who came to help and even gave me time between taking out the old and putting in the new one – wearing masks the entire time mind you – to let me clean out and mop up the nightmare of gunk from beneath the old one. Grand measurements by the way: perfect fit and they even installed it perfectly flush against the counter, leaving me enough space to fit a nice little sliding cart to maximize usage.Are these guys good? No. They are THE BEST. And since I think I need a new microwave guess who I’m talking to about it? They already spotted a problem I had no idea would exist. You just cannot go wrong with Pequannock Appliance and George and Glenn.And in case you ask, no: I have absolutely no connection with them whatsoever other than being a very satisfied customer. This is service the way your parents tell you it used to be and so seldom is anymore. Support your local businesses, and if all local businesses are like Pequannock Appliance, believe me we won't be dealing with the big box stores.
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August 2020 by Allison D.B. Liebowitz
Even under the best circumstances, buying a major appliance is a bit scary. So many manufacturers, models, so many features. And right now, COVID-19 has made even obtaining items difficult. Enter Pequannock Appliance.
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August 2020 by Alley L.
Even under the best circumstances, buying a major appliance is a bit scary. So many manufacturers, models, so many features. And right now, COVID-19 has made even obtaining items difficult. Enter Pequannock Appliance. My refrigerator died several months ago and I immediately discovered that a new one that could fit in my not-very-tall space would be hard to find. I reached out to Pequannock Appliance with the information I had, and George immediately made suggestions. Respectful suggestions. Inexpensive suggestions. And patient during my REPEATED phone calls. But he made me aware of multiple options and as I decided that my needs might've changed, he was right there to help. Being disabled and vertically challenged, every time I measured I got a different answer. Again: enter Pequannock Appliance. Glenn came and actually measured the space to make sure we knew what we were working with. Note that I had NOT committed to buying from Pequannock Appliance, but they came out anyway. I considered Home Depot, Lowe's, Best Buy ... but availability was iffy at BEST, their charges difficult - I did NOT want to hook up the ice machine but they mandated I pay for the cord needed - and reaching them to ask a question often impossible - what if there was an actual problem?! Pequannock Appliance, OTOH was there at all times and honest in every possible way. The minute the machine I decided upon became available, at my request he do so, George reached out to me, and within less than a week I have a beautiful new, perfectly installed refrigerator. My old friend Glenn was one of the two men who came to help and even gave me time between taking out the old and putting in the new one - wearing masks the entire time mind you - to let me clean out and mop up the nightmare of gunk from beneath the old one. Grand measurements by the way: perfect fit and they even installed it perfectly flush against the counter, leaving me enough space to fit a nice little sliding cart to maximize usage. Are these guys good? No. They are THE BEST. And since I think I need a new microwave guess who I'm talking to about it? They already spotted a problem I had no idea would exist. You just cannot go wrong with Pequannock Appliance and George and Glenn. And in case you ask, no: I have absolutely no connection with them whatsoever other than being a very satisfied customer. This is service the way your parents tell you it used to be and so seldom is anymore. Support your local businesses, and if all local businesses are like Pequannock Appliance, believe me we won't be dealing with the big box stores.
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July 2020 by Brad Smith
Great family owned store
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May 2020 by Dena Torcivia
Six weeks ago prior to the era of social distancing we purchased a dryer to replace a 15 year old worn out squealing gas dryer. We were very pleased with the service, pricing and products of Peaquannock Appliance. Little did we know that 6 weeks later and lots of stay at home cooking and dish washing, we would need to replace our dishwasher as well. John came through within a few days with a great dishwasher. We trusted him to pick our dishwasher and we were extremely impressed with its quality! Thank you! We highly recommend Peaquannock Appliance. If you decide to purchase your next home appliance from them you will not be disappointed.
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March 2020 by JMOR John C. Morleys Calendar
Very reliable, on-time delivery and knowledgeable about appliances. I would definitely go back to them again for other appliances. Being a business owner I know how important good services, quality and a relationship is. We need to support small-businesses. I have refereed him two 4 neighbors and one that is looking to purchase in a few days a new Washer and Dryer.
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December 2019 by Cory Van Hassent
pequannock appliance very reliable great service delivered washer dryer within 2 days good prices.old time feel!
