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March 2019 by Lauren Winslow
Unfortunately, I have yet to have a quick, professional experience at this bank, and I do business with it often for a business account. The tellers are slow and/or completely unavailable, and opening a new account last year was the worst professional experience I have ever had - no one seemed to know what I needed, despite dozens of similar accounts being open. I would never use this bank for my personal accounts, and wish I could have my professional account somewhere else, as well.
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January 2019 by Maria M.
Agree with previous reviewer. Not customer focused. Went inside to ask a few questions regarding my account. Young teller was not able to assist me or answer any questions. She called over a supervisor and I got the feeling that I was really inconveniencing everyone. Needless to say I left without accomplishing what I needed to have done with my account. I believe some re-training or better CS training is needed here.
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August 2017 by I speak the truth
Free checking keeps me here and the online account info is good.
I've had my account here for seems like 15 years.
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August 2017 by Van W.
absolutely the worst customer service. small bank small minded people they act as if everything they do for you is inconvenient for them . major a t t i t u d e s
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March 2017 by Will
Free checking keeps me here and the online account info is good. I've had my account here for seems like 15 years.
