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April 2023 by Shane The Red
Awesome brand and outstanding customer service. They offer tons of items with a unique style at very competitive prices!
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November 2022 by Vanessa Corey
Positive ~* Unique Items* Reasonable Prices (Discounts)* Wonderful Customer ServiceNegative ~Note ~* Pay Attention To Measurements When Purchasing Clothing
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August 2022 by Kaylin
I've ordered everything over the years from home decor to jewelry, clothing, purses and wallets from their shop. Shipping is always quick, I've had stuff sent to Florida and SC. One of my very first orders arrived with a broken earring, so I reached out to their customer service team and they replaced the pair without hesitation. It's really nice that they include a coupon with every order, too! Great shop for the every day Halloween lover, and if its just your personal style.
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July 2022 by Jeanne Hendrix
I bought a super cut swimsuit through them, it fits well and I was excited to use it. Only issue initially was wishing for slightly more coverage on the butt. Unfortunately after 2 uses, and gentle care (hand rinse and hang dry) the suit has started falling apart at the seams and the fabric is also pulling and shredding. It’s a shame cause the pattern and fit were very cute. I’m glad I bought it on sale, but even at 25% off it was a big disappointment. Unfortunately the other suit I ordered has sewn in cup liners for the top, which makes it unusable for me, but due to the sale price there were no returns.
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July 2022 by Brenna Lynch
This company has been amazing everytime I have ever ordered from them. Recently I made two separate purchases, one in early may and one is later may. My first order was so fast, well packed and perfect. Loved all my clothing items! My second purchase has just shipped today. I emailed them because I havent heard anything about my shipping, they were quick to answer and very polite and wonderful. As someone who is relatively local to the company, I love supporting this spooky and cute shop! You guys are the best!
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May 2022 by Michelle
Been buying sourpuss clothing for years! Quality material used for clothing. Wide selection of alternative clothing and accessories. Shoes, decor and more! Makes this little witchy woman happy shopping here. ? ❤️
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April 2022 by Amanda Kunkel
I ordered a bunch of different items from Sourpuss. The first order I was missing a rug also a dish was scratched pretty bad. Second order I got an expensive sweater as soon as I opened the bag, I noticed a thread pulled out and a big run on the sleeve, first time I wore the sweater the stitching on shoulder to armpit just fell apart, now I have the huge hole so I turned it inside out. All these loose threads everywhere. Very cheaply made. This is the lucky 13 sweater. So now I have to resew the sweater. Very disappointing.
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January 2022 by Heather
I ordered an item from Sourpuss and it was shipped quickly. However when I received the item it was not what I ordered. They offered to send me the correct item but because it had stated online that it was the last one i decided not to. I figured that they probably didnt have it in stock. So I just requested a refund. I receive the refund invoice and I was only refunded the cost of the item and not the shipping. In this case I assumed I would be refunded the shipping because they sent the incorrect item but I assumed wrong. Very displeased by that!
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January 2022 by Brianne Bretzius
Sourpus will always be my first choice in online shopping. I have been in the hospital fighting the virus and contacted them to see if my presents would arrive on time for Christmas… they went above and beyond for me. Messaging me back ASAP and truly cared for my health and made sure all would be ok and kept me posted. I couldn’t ask for better customer service. You have a customer for life and I will literally tell everyone I know to shop here. Thank you!!! Thank you for being kind and treating me as more than a customer. ❤️❤️
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November 2021 by Kathy Pacheco
I LOVE LOVE everything I got! My only issue was for plus sizes you have to size up and even that sometimes may be too small. I ordered a 3x skirt figuring I would need to size up and it still doesn't fit right. So if you are looking for plus sizes just be aware to order larger by 1 or even 2 sizes. I'm going to keep the skirt tho cause it is super cute and I can still work with it!
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August 2021 by Oddie Rogers
second time ordering from Sourpuss. I can't say that I'm thrilled I paid for expedited shipping and 9 days later (7 of which were work days) I still don't even have a tracking number. just super frustrating and when I inquired about it I just got a message about shipping delays and and they were only on orders from the 11 and 12th yesterday.
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July 2021 by Brittany Kane
Ordered 2 dresses, one was correct the other was incorrect, customer service was amazing, got me the correct one fast. Sadly, it had a broken zipper, so they got me a new one fast for that as well. I love the first dress I received but the zipper is kind of flimsy on the other dress. It’s still adorable, I may just have the zipper changed out. But seriously 10/10 customer service.
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July 2021 by Melanie Murder
I ordered my package last night and it was ready the next day in the afternoon. So I like the quickness of doing Pick up. It's very hard to find without GPS. I don't really like the Pick up System. I went to the door to see if it was an actual store and it's not it's literally just the warehouse.
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April 2021 by Marissa Miller
I have ordered from Sourpuss more than once, and their stuff is amazing! But what is even more amazing is their customer service team. I have contacted them a few times with order and shipping questions in the time that I have shopped with them, and they have always answered quickly and solved my issues in a snap! Very nice people, and very nice merchandise!
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February 2021 by Holly Elizabeth Jones
Amazing customer service! Ordered 2 pairs of shoes, one was the right box but the color inside was wrong. Prompt response from Helen at customer service. Will definitely be a repeat customer!
