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July 2023 by Mandee Resto
Horrible customer service. Never accurate with parts and eta are never on time as promised. Parts are usually damaged even after ordering replacements they arrive damaged still
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July 2023 by Daniel Wolfe
Quality is inferior and credits are a nightmare to get. They hardly ever pick up returns and in the event they do they don't issue a credit. They don't answer emails and if you show up in person they do whatever they can to make you go away. They are terrible to deal with.
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December 2022 by Davids Garage
Horrible ,I've been dealing with this company for 20 years once pandemic hit they sold it and new owner seems to struggle with any type of quality management I have parts sitting for years never pick up for return days of delivery never happen there is no management at all company has really become a joke within the past year or two. Noone can run a business depending on this company to deliver orders. Worst thing they did was shut down pennsauken nj warehouse that warehouse supplied Philadelphia and NJ . If they can't tighten up they're going to have legal issues real soon if not already.
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January 2022 by Edward Donohue
Awful company. The WORST customer service skills ever. Zero communication after an order, and the WORST quality auto parts ever made. Nothing fits, bolt holes don't line up, the parts come for wrong option packages, and the metal is cheap and "tinny". Buy from anywhere else. The quality of this company and its products are trash.
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September 2021 by CDA Inc
Great people
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May 2021 by Mark Decker
Do not take returns . Stuck with these parts
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March 2021 by Dennis Ventura
Take to long to order and find your parts not organized at all
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March 2021 by Emily Gesner
They post on indeed that they’re urgently hiring but when you apply, or call the owner he doesn’t answer his phone and doesn’t call back when you leave a voicemail. Absolutely ridiculous. You’re “urgently hiring” but can’t even call someone back who’s interested in a job. What a joke!
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February 2021 by Anthony Vicario
the driver will not come back the next day with the parts!!!!
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January 2021 by Awulat Ola
A total disaster, where is the management? I thoughtthis is a cooperation. Their is never a manager to oversight , lack of employee management , disorganized, unprofessional, lack of leadership, untruthful, contagious, I mean everything in the Book . Imagine you order a pizza and you keep getting call is on the way but never arrive for weeks sometimes months. The purpose is to eat it now not for later. I am working on a car but parts never comes for a month on a two day job. Are you serious? Get organized or sell off !
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January 2021 by John DeStefano
Absolutely horrendous. Great place to call for a headache; the voice over while on hold is great- but expect the complete opposite.
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January 2021 by Duane Martin
Parts are extremely poor quality. Can't use the parts and can't get KSI to take the returns. Complete disaster of a company.
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August 2020 by Vitaly S
Completely disorganised company. Ordered a radiator support mid-June, was quoted 7 day delivery, placed an order. Called mid-July to check where my order was. Could not find it anywhere. Placed an order again, called a few times to confirm. Then the delivery date rolled around - and they found the order but could not see where the actual part was - and after a few more days of going back and forth offered to... place a new order!
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August 2020 by SHAAN SHAH
One of the worse place I have dealt with. Order rear bumper for a Benz. They told me I will have it next day and 8 days later it is still next day. Bad customer service. Bunch of liars
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August 2020 by De Jaan
Never order with these people. Bunch of lazy ignorant people work there
