CVS is generally a good place for pharmacy services and shopping. Customers often experience quick and average pharmacy visits, with friendly staff and efficient service. However, there have been some issues. One customer noted a problem when picking up medication, where an employee loudly announced the medication name, causing a privacy concern and potential HIPAA violation. They also experienced delays in getting their prescription filled, which appeared to be caused by unprofessional behavior from staff. Another customer mentioned that a staff member seemed to be slow and unhelpful, making the process frustrating. Despite these negative experiences, the store has shown great customer service in certain situations, like during Christmas Eve when staff handled a busy line with patience and professionalism. Overall, CVS is a place where most visits go smoothly, but occasional staff issues can impact the experience. The store’s staff can be helpful and courteous, especially when managing busy times.
