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August 2024 by Jorge Velez
Great Car parts if they don't have it they will get it,if mistake made they will fix it
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March 2024 by Angel Gaetan
Absolutely awful service from this location as well as the call center. I ordered a front bumper cover which I picked up on Wednesday, February 28th, it was dropped off at the body shop. The next day
February 29th the bodyshop opened it, they showed pictures of bends and waves in the bumper that they stated were manufacture defects and freight mishandling. And the 1-800 number was called and they stated that there was a 30 day return refund policy and that they would order a new bumper.
I was called by the Pennsauken location where they stated that the bumper has arrived, and when I let them know the situation, they immediately said that once a part leave the store, there is no taking it back, yet clearly they have a 30 day return policy posted as well as this additionally, being stated by the call-center even though I still have the originally purchased bumper, it’s original packaging, and receipt.
I was told that I need to purchase the second bumper, and they would not accept the return of the originally purchased bumper even though it was now March 1st and their part is defective and have a 30 day return policy but don’t honor it whatsoever.
Horrible service, can’t return a part within 3 days even though you have a 30 day policy. That’s just criminal.
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January 2024 by Cristo Viene
They always have signs for breaks, they do not respect the schedules and one travels from far away and several times they do the same thing to me. I will never return. I recommend not traveling far away because it can happen to you.
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December 2023 by Naypom R
Good prices monthly discount specials. They have lots of parts in stock if they don't it's only a 1-2 day wait pay when the parts arrive. Depending your order size your part will be ready before you make it to the side door ??
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October 2023 by Below average gaming
I went to pick up my parts on The Back warehouse the guy that picks up the items was very rude. It was my first time there so I was saying hello to see who was back there so the guy got offended when he came back told me oh you don't need to be calling people I'm on point I know my job and I was left Clueless
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September 2023 by LỌUIṢ “ṢUPẸR WRẸNCH” RẸZZẸTTI
Great price for auto body parts
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July 2023 by Darnell lee
Quick and great service. Very helpful staff.
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July 2023 by Sergio Luna Nuñez
Excellent service and everything you need...
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June 2023 by edilson borges
Don't go to the store customer service sucks. They don't let you return the parts even though you didn't open. It says you have a 30-day warranty with the original package. You better off going to Philly in my experience.
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March 2023 by Louis Rezzetti (Super Wrench)
Great price for auto body parts
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September 2022 by Rosalba Batista
I accompanied my sister to change two parts of her vehicle and the credit they were giving her corresponded to two cheaper parts of another vehicle, she only returned 40% of what she had paid. When we complained again, the answer given by the employee was that she could not find her codes, however, since she arrived, my sister had billed her and all her information was there. I do not consider this place trustworthy. Buy at the first carelessness they will scam you.??????????
I accompanied my sister to exchange two parts of her vehicle and the credit they were giving her corresponded to two cheaper parts of another vehicle, she only returned 40% of what she had paid. When we complained again, the employee's response was that he couldn't find his codes, however, since my sister arrived she had given him the invoice and all his information was there. I do not consider this place trustworthy to buy at the first mistake, they will scam you. ????????
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June 2022 by Neville Tucker
I went to buy headlights for my 99 Winstar. I ended up getting both sides for the price of one at Auto parts outlet, and the quality was satisfactory.
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March 2022 by SHANE SAMPSON
The little guy name "Nano" was very helpful
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January 2022 by M Marshall
Great customer service. Glad I found them.
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September 2021 by robert walters
Great experience
