This Wells Fargo Bank branch receives consistent praise for exceptional customer service, even during very busy periods. Multiple reviews highlight that staff members, including a manager and specific bankers, regularly go out of their way to assist customers. The service is described as exceptional, wonderful, professional, and exceeding expectations. Employees are noted for being friendly, helpful, engaged, and for providing clear explanations. They effectively assess customer needs in the lobby to ensure smooth operations. Specific strengths mentioned include handling complex issues like stolen cards, offering useful options, providing bilingual service, and even assisting after hours. Customers report being fully satisfied, with services often completed faster than anticipated. The overall sentiment is one of strong recommendation, with customers expressing pride in choosing this bank and gratitude for the quality of service and good reception received at this particular branch.
I was at this location this week managing my accounts. And the service was exceptional. Mr. Calos Lugos was the banker attending me and he completed the service faster than I was expecting. Bilingual skill A+Thanks..
May 2017
Customer service gentleman was nice and welcomin. But the teller was rude and has attitude like she gonna give me her own money. Double checkin same signature on file like 4 times even tho her supervisor told her. Its good to go. Never goin back there. Im happy with my saddlebrook branch. They the best!!!
