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August 2024 by S Mack
-5. I normally try to do positive reviews and ONLY do negative reviews when something absolutely unacceptable occurs because I believe in Customer Service, respect, and doing the job you signed up for. I’ve served my time in the industry and I am now a public servant and business owner. So people are a priority! I live on the other side of town but had my prescription sent to this location thinking it was open 24 hours still. Once I found out it wasn’t I immediately called the pharmacy and spoke to a guy who was very pleasant and professional. I explained the situation and he said “I can get it ready for you right now.” Referring to filling my prescription which was a very small. I was so happy and told him I would be there before closing which he told me was fine. He never said anything about not being able to “sell” (term used by the associate I encountered at the pharmacy) prescriptions after a certain time. Now they close at 10 pm and I spoke to him around 9:30. I arrived before 9:45 and a car pulls in in front of me in the drive thru. Now I thought it would be the most efficient method of pickup due to time and I know they usually don’t have multiple people so if I went inside one person would have most likely been trying to tend to the drive thru and the counter. This happens during the day as it is. I patiently waited. Now, the girl at the window tells the guy in front of me to just wait there because they close at 10. I’m like huh? They never tell you to wait because you are holding up the line. He could have pulled around or parked to wait for that. There’s a mirror and they have a screen to see the line so she definitely sees me waiting. At 9:57 she comes back to the window telling the guy loudly over the speaker I’m going to put this here (coverings on the window) because it’s a car behind you and after you I am going home. She proceeds to laugh. I get out of my car and attempt to approach the window after pardoning myself to the customer at the window. The girl sees me and ignores me. The customer reiterates what she said to him which I had already heard. I finally get her to acknowledge me and she begins to rant on about closing at 10 in which I respond I know that’s why I came before 10. I’ve been waiting here behind this gentleman for quite some time now. I know you saw me. She still insists we close at 10. I’m telling her the guy told me to come she starts over talking me and yelling back at someone acting as if I’m lying. Like I drive across town rushing yet trying not to break the law (speed limits) to come and lie! I was offended and upset especially after being treated with disrespect from the beginning. She proceeds to tell me to get back in my car like I’m her child or she’s an authority over me. I never got disrespectful I was literally pleading because I just wanted my prescription and to get home. She was disgusting through the whole transaction and if that was the pharmacist she was talking to in the back she is terrible too. The girl even continued to insist that next time get my meds before 9 because they close at 10. I didn’t even see my doctor (via telehealth) until after 9 pm so how would that be possible? Not that it’s even her business! Insisting they can’t sell meds after 10 pm and she sat there and rang the previous guy up after 10pm because she had him wait. So make that make sense! NEVER AND I MEAN NEVER AGAIN! This is why we had previously removed all of my grandmother’s prescriptions from this location. I am so tired of businesses hiring terrible people who treat CUSTOMERS, you know the people that keep a business alive, like CRAP! Ghetto and disgusting. YOU SHOULD BE ASHAMED JUST LIKE SHE SHOULD BUT WE HAVE LOST THAT IN THIS SOCIETY. Something need to be done. This transaction occurred on Tuesday, July 30, 2024. YOU HAVE VIDEO? Recordings? Something. Idk but I have a witness and we can track down the other customer ahead of me because I know it’s logged and timestamps. This is serious because you absolutely don’t treat people like this. I miss Rite-Aid that’s for sure!
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June 2023 by Michael D
Inquired about a medication and pharmacist told me. Oh we only sell to our current patients sorry and she hung up Will not recommended. Shady organization.Not the first time their was an issue here.
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June 2023 by Michael Guess
Inquired about a medication and pharmacist told me. Oh we only sell to our current patients sorry and she hung up Will not recommended. Shady organization.Not the first time their was an issue here.
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May 2023 by vic S.
I drove 25 miles to this Walgreens Pharmacy in an emergency at 1am Saturday night into Sunday. The store is an absolute mess. The lady at the Pharmacy looked miserable and an additional was rude. I just wanted to get what I needed and get out of that place. 3 cashiers and 1 is open with at least 15 ppl on line waiting. I'm so surprised to know this happens at a Walgreens. Needless to say I won't be going back there. - 5 stars.
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January 2023 by Joseph Massa
Best Walgreens around.
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November 2022 by StarTech
Zero communications.
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October 2022 by Elizabeth Roa
They called me to tell me to pick up my prescription and when I get there they said they can’t find and to come back in a hour….why would you call me?
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October 2022 by Carla Gianni Intrabartola
I always have issues with this pharmacy. Told to come back and when I do-still not ready. Happened numerous times. They are extremely unprofessional and would NEVER recommend this pharmacy!! Very commercialized and truly DOES NOT care about its patrons!
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August 2022 by Solanyi Fernandez
(Translated by Google) Bad service they ignore my call and when they tell them an hour to look for the medicine it is not available. As if the sickness has to wait for the prescriptions to be available if you do not have a fixed time of when a prescription is available please do not set a time to pick it up. And that is unethical that they are ignoring the calls(Original)Mal servicio me ignoran la llamada y cuando le dicen una hora para buscar el medicamento no está disponible . Como si enfermandad tiene k esperar a que las recetas estén disponible si ustedes no tiene un horario fijo de cuando una receta esté disponible por favor no pongan una hora para recogerla . Y eso es falta de ética que estén ignorando las llamadas
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January 2022 by Adriana Quezada
(Translated by Google) It is not open 24 hours how they say(Original)No está abierto 24hrs cómo dicen
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September 2021 by Priya Sharma
Great customer service +18O56O854O6 NO NONSENSE and GREAT ASSISTANCE!!!
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August 2021 by Jose Miguel Avila
(Translated by Google) Good place. Prices more or less.(Original)Buen lugar. Los precios más o menos.
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August 2021 by Dave DeLeon
Everything is locked under glass service is bad line ridiculous I just had to grab something and it took over 1/2 hour
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May 2021 by M. Pragasa Calistus
Great customer service +18O56O854O6 NO NONSENSE and GREAT ASSISTANCE!!!
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October 2020 by Sanchez Comas
(Translated by Google) It has all that it was looking for and good attention(Original)Tiene Todos los que buscaba y buenas atenciones
