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September 2024 by Jac DeBouter
Love how easy the process is ordering via the touch screens, and Danny was kind and helpful at checkout
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September 2024 by Kendra Wolthouse
Danny was so helpful & knowledgeable! Made the experience so quick
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September 2024 by rico fontan
mickey was a amazing cashier, very informative and helpful
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September 2024 by M Esk (Mary)
Sivan, Eddie , and Tara are ALWAYS so helpful and pleasant!
Sivan is beyond patient and knowledgeable and always assists me with a smile!
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September 2024 by Joelly Figueroa
I have visited this location multiple times and every time the service is great. There is a lot of options for different gear to purchase as well. Tatiana was very helpful and made sure I got the best deal possible.
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September 2024 by Denzel Mendez
? hello
never understood how the transaction fee works on their end – so i come short often & respectfully step away to sort my funds out.
september 19th, 2024
had the same issue today: but this time instead of calmly explaining, received attitude and a lecture instead.
stepped away, sorted my funds out. i was visibly frustrated – i do apologize for that.
sorted it in 5 minutes, waiting at the side for 10 more minutes – ? the worker is fully aware.
i’m normally not in a rush, but my time is being taken from being on the phone with a loved one in the hospital.
come back, worker is already aggressive – i don’t have to explain myself to this person; however, i say twice that it is my fault that i was not ready – continues to lecture me – “it’s not my fault that you weren’t ready” while slamming everything, including the debit card machine.
i say “you’re telling me things i already admitted was my fault” – does not stop. i keep asking “why u acting like that?” – i’m mid-transaction on the keypad with my hand on my debit card – still going – i look up & say “why are you acting like that?”
snatches the debit card machine out my hand and loudly says – “i’m not taking you”
i just repeat several times “i just want to pay & leave” & it wouldn’t happen. i ask for a manager 3 times & am threatened with “i’m gonna call security” all 3 times. finally, after the 4th time, the worker points to a group of workers & says, “go find one over there.”
i speak with Victor, a very very helpful individual & supervisor w/ great character. he explains the transaction fee & goes out of his way to show me visibly on my receipt how it works. now i will never forget that it rounds it to the nearest $5 – ? even lends me a coupon i didn’t ask for at the end of it all.
i haven’t wrote a review somewhere in years & wasn’t even planning to write this one, but it took a lot of important time away from me.
‼️i don’t have time for all of that. the whole time, i was just thinking about my loved one in the hospital – & i use marajuana for a chronic physical medical condition, i just want to pay & leave – it’s that simple.
this worker needs to understand this –
“you may not see eye to eye w/ everybody – swallow your pride & move on – just how you don’t care about anybody else’s problems, i don’t care about yours. you did not prove anything.”
i am not opposed to people getting their job done as efficiently as possible – this worker took their own time & energy away from themself. i have bigger fish to fry than to cater towards this worker’s power trip.
i still put 5 stars because more often than not, the customer service is above & beyond excellent – even at the door! – i have also been able to find the right products that are most effective in easing my condition – great sales very often on what i need – making this recovery process very bearable.
shoutout to the tall man w/ the black glasses & the deep voice @ the door, shoutout to danny, another shout out to victor, & to many others that are very helpful there!
i will be continuing to shop at RISE Paterson.
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September 2024 by Nicolas Arocha
The service is excellent. Everyone is always so happy and pleasant do deal with.
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September 2024 by Joel Prins
Jessica C ws amazing at helping me add items to my cart and assisted me in information about my products
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September 2024 by Jante
Mickey
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September 2024 by Francesca D
Michelle (Mickey) is so so sweet and was so helpful this morning! Rise is always so inviting, the staff is very informative and there’s a great selection for all price ranges! This is now my go to dispo in the area
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September 2024 by Shaina S
Mickey was so so sweet, Amazing worker
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September 2024 by Chris Peralta
Mickey is great! Her carisma and character makes her stand out from the rest
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September 2024 by Jenn Acha
Mickey is such a vibe. Amazing customer service & genuine. 5 stars
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September 2024 by ali Townsend
Mickey was great!
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September 2024 by Victoria Jefferson
Jessica was soooo nice and helpful !
