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February 2024 by frank fermin pontier
I see a lot of bad comments here but my experience every time I come to this office place is very efficient and especially this lady ms.RACHELL who always helps me, very attentive, excellent customer service and very dedicated, thank you
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January 2024 by Shameka Mcdonald
Horrible branch ! Believe the reviews. Just had to go to another branch. I was profiled by another black older woman with braids that happen to be the teller lead. I attempted to make a withdraw from my savings account which I only use to pay bills . I have had the account for many years and a month ago I made a deposit and she began to question me about it and made me feel uncomfortable then eventually disappointed and upset. Just to wait on line for 5 minutes then to wait at the teller window for another 5 minutes while she scanned my account for any fraudulent activity was awful and degrading. Never been through that. And never will again. I am done with pnc and I have transferred all funds out !!!
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July 2023 by Judy Nova
This bank is a nightmare ?
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March 2023 by Brenda Perez
No chairs available to sit. You make an appointment and it doesn't make a difference because they will see you hours later.
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November 2022 by Anthony Giordano
Tetee Robinson is the worst customer service rep! Rude and disrespectful, asking me for my full social security number in front of everyone in line, expecting me to understand banking acronyms with no explanation, the worst! Managers are not helpful and do not care, horrible horrible customer service at this location!
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January 2022 by الزمن الجميل
Very good customer service ?
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September 2021 by Carina Resto
The service here isn't the best. Some of the staff is helpful, while others are not.
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August 2021 by Katherine Guzman
The service here isn't the best. Some of the staff is helpful, while others are not.
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June 2021 by Emad Shejaeyah
Black lady inside is very rude
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April 2021 by Mabel Zarzuela
The black manager inside said because she doesn’t know me personally she can’t help me. Worst customer service ever. Lied about not being able to see the notes in the system bc i called customer service again & they confirm that yes the people in the branch can see the notes. If you don’t feel like getting up from you’re chair & helping your customers then why do your job. & i’m calling corporate:)
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December 2020 by andres jara
Definitely one of the worst pnc banks , dont get on their bad side . I said this is not good service especially with everything that's going on this year .girk laughs and says that's right omg. Avoid going inside and be careful with drug addicts hanging by the ATMs just because your in a bad area doesn't mean the customers experience should be the same way
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November 2020 by iPhone
Black lady inside is very rude
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July 2020 by Canan B.
This bank sucks with customer serviceDrive-thru service horribleWaiting on line about 2 hours I guess only one clerk handling the job even though they have 3 lines of drive-thru. Only 2 lines working but it feels like just one person inside the bankThis situation going for months NOBODY CARES FROM THE MANAGEMENT I guess they see customers are obligated to them so who cares
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June 2020 by Saeed
Good service helpful staff went there last week had little problem with my debit card they assisted me without even waiting long I will definitely recommend it
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December 2019 by Steven
Good service helpful staff went there last week had little problem with my debit card they assisted me without even waiting long I will definitely recommend it
