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April 2024 by Juan Carlos Lacotera
I met a Dominican cashier with a very bad attitude. When I made a mistake in choosing a donut, she got very upset and threw the bill at me. No matter how bad the afternoon I had, she shouldn't have that attitude. I'm sure because of this bitter inept person, I won't return to this place. place
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March 2024 by ethan cruz
came inside all the dount were bitten already and weren't cooked right the workers were even ruder not worth coming
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March 2024 by Victoria Bracho
The worst Dunkin you could possibly go to. They don’t ever listen to your order. They do not follow Dunkin’s protocols in making batches or beverages. As a Dunkin shift leader I’m very familiar and nothing they do is up to standards. They need new management or district manager who is more involved.
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March 2024 by Angel Hernandez
Donuts are stale, great staff , there's a digital price on the window that doesn't work I think purposely the price from the order speaker isn't the same when you get to the window but to avoid situations I don't say anything but they ask for a diff price my coffee is always made correctly
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February 2024 by Dorschima Melendez
Grand opening, grand closing..... worst customer service, cold hash browns, stuffed bagel bites and no napkins.... same ole service new servers.... Still owned by the same mean PPL before renovations.... Salaam alaikum
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January 2024 by 2.0t
The lady in the drive thru at night always has an Attitude and always gets the order wrong. She clearly shows that she doesn’t enjoy the job Why is she still employed here?
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December 2023 by Fahim Uddin
The lady in the drive thru at night always has an Attitude and always gets the order wrong. She clearly shows that she doesn’t enjoy the job Why is she still employed here?
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November 2023 by Express Gamers
I ordered online order which is large ice latte with caramel and the lady who was working alone in drive thru gave me ice coffee instead so I told her I ordered ice latte then she gave me only milk and ice there was no Caramel and espresso it’s was only milk and ice, I bought it for my friend so I took it to jersey city for him and he was like it’s just milk and ice. I came back all the way from jersey city to get my latte make right way or get my refund but the lady was showing her attitude and she didn’t want to make the latte again or give me my refund she closed the drive thru window and ignored us for 20-30 min. I saw many complain about her in google review from very long time. How the hell she still working there why she not getting fired. If the lady doesn’t want to work tell her not to come and waste customers money.
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November 2023 by Naju Begum
I was there 10/26 at 12:05 am the lady on drive through took almost 7 to 8 minutes to even say anything and she was talking mad about the customer before me on speaker . The first thing she told me ‘’what do you want’’ I am a very decent person when it’s about judging someone but I found it very rude . And I told her mam this is very rude to just tell someone what do you want after that long so I asked her to get me a vanilla bean coolatta and she gose I don’t have it. I hope her supervisor see this review and tell her to learn how to talk to people before working in a customer service position. And if she want to talk bad about customer make sure keep her microphone off.
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August 2023 by Kimberly Byrne
Always pleasant people here especially Romane!! at the drive through and they always get my drink right.
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June 2023 by Allison
This Dunkin donuts is on McBride avenue in Paterson right across from the Passaic River. It's a great place to get coffee donuts food is fine it just doesn't stay open late. Oh and if you're dark roast drinker, they do not make midnight at any time of day.
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May 2023 by Hanifa Sultana
Not a bad place but they mess up once in a while
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March 2023 by Jimmie Kautz
Best Dunkin around good employees great service never had problem with this store can't say what about the other one around..
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March 2023 by Asib Ullah
I'm sure it's not the employees fault but why doesn't your store leave the on the go orders by the pick up? Every time I order ahead, I go to the store and have to beg don't to give me my order. Today I stood there while the employees stared at me and said nothing. I had to call out twice and tell them I have an order. Then it took them another 2 minutes to give me my order. What's the point of ordering ahead then? Get rid of your on the go concept if it's going to take more time than usual
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February 2023 by Aaliyah Gidron
I always order a special drink, they make it perfect!!!