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January 2024 by lyn Tc
Supposedly their opening hours are until 5 pm but they serve you until 4:30
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December 2023 by Luis carlos
Good service
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October 2023 by Roxney Carrillo
My best Bank America
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August 2023 by Johann Barrantes (LordL1nx)
As soon you walk in it smells like piss. It run by idiots, the staff are useless and only trying to make you sign up for stuff instead of answering questions.
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May 2023 by Sreekar Datta Gupta
Very Excellent Service and best Security ,Good Job ?
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November 2022 by Sales 1O1
This Bank of America location is one of the worst ever. 1 teller working for multiple people on line. Then the manager said she can't cash checks above a certain amount unless I actually have an account there. Mind you it's a Bank of America check. A check from Bank of America they won't cash unless I have an account with them. Bank of America has to be the worst bank with some of the worst employees.
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November 2022 by Jenna Tillman
The most inconvenient bank!! Paterson banks close to my place of employment are terrible. Understaffed!! Banks in my town are better, but I have a bank account with another bank- branches everywhere and staffed. Banking elsewhere!!
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November 2022 by Edwin Lugo
Opened new account.Great customer service.Very friendly.William very proffessional and helpful.GREAT EXPERIENCE.
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August 2022 by George Love
I want to try to cash a check and they wouldn't cash my check because my ID was expired but it's a state issue ID which makes no sense this is why I don't think with Bank of America
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August 2022 by Mackley509
At this point woawww i was on the line waiting for almost 27mn so i can talk to the client service when i get there and ask her for a flyers about what do im gonna need to open an account she told me give a mn imma print it she was gone for 30 mn trust me i was going to work that why i come early she was gone and never come back the line was out of the bank till i decided no i cant wait anymore woaww trust me nobody want that
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August 2022 by Market Street
Terrible service, I don't get how such a busy location only has ONE teller available at all times and every time you go the teller is always closed! Its ridiculous having to wait 20mins or more on the line.
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July 2022 by Sharda
They the worst .. the two in Paterson .. horrible customer service save ur energy and go elmwood branch if u can .. the tellers lazy don’t like to work i hate them at that place.. definitely gonna go get a chase acct .. I’m tired of Bank of America and their rude tellers
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July 2022 by Andres Glez-Matajari
THIS IS THE WORST AND MORE DISRESPECTFUL BANK OF AMERICA LOCATION I HAVE EVER VISIT FULL OF DOMINICAN LOW-CLASS WOMEN, and ONE COLOMBIAN WOMAN, WITH NO CLASS, NO EDUCATION, NO CUSTOMER SERVICE KNOWLEDGE AT ALL, AND WHEN YOU CALL THIS OFFICE THEY won't EVEN ANSWER THE PHONE....AND WHAT'S WORST IS THAT THEY HAVE ABOUT 7 EMPLOYEES THERE DOING NOTHING BUT SEATING ON THEIR CUSTOMER SERVICE DESKS AND OUT OF THE 6 TELLER WINDOWS, ONLY ONE EMPLOYEE ACTUALLY WORKING WITH A LINE OF CUSTOMERS ALL THE WAY TO THE ENTRANCE....PURE TRASH AT THEIR BEST...
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June 2022 by Msz Hellfyre
No one picks up the phone. At alI. I have one simple question that I need answered. I just need to know the fee for a cashiers check. I like to be prepared before I arrive.
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April 2022 by Sal Jayden
Bad customer service . 1 teller for the whole branch ?? Seriously??Waiting online for nearly one hour to deposit a Chequers.Nomore
