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February 2024 by Vicente Varela
Jonathan and Mike G are the best, they are always there to help you, go see them. Excellent customer service.
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February 2024 by Lorenza Lora
Ethan the manager is extremely helpful and patient. If there is anything you need go see Ethan and staff. Oh and he’s sooo good looking ?
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February 2024 by Victor Velazquez
Great service
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January 2024 by Jose Zaruma
Mike G. was the best, he helped me with everything we needed with my cell phone and my account! Still the best Mike G. I say it again you are the best. I'll be back soon thanks!
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January 2024 by Jamiles Perez
Michael G was excellent please see him he would make you laugh and give you all the best offers!
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January 2024 by Freddy Vizcaino
Love the store and staff ethan is the best go there if you need anything from tmobile
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January 2024 by Jazleen Quinones
WORST CUSTOMER SERVICE EVER !! NOT ONLY DID HE GET AFGRESSIVE HE ALSO CALLED ME HER A FRAUD !!! HE WAS INFONT OF MULTIPLE CUSTOMER AND SHE WAS ONLY DOING AN UPGRADE , HE GAVE HER a hard time. How do you want to work in customer service and treat someone like that with out knowing them and definitely calling her ugly names like fraud when she had tmobile proof. His name is Michael and his crew members that scared me out the store with threats because everybody has a right if they feel threathed to give a report. Wouldn't go back to this tmobile location again !!!
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January 2024 by Jahaira Ortiz
Bad costumer service His name was Michael they need to fired him he works at the T-Mobile in Passaic New Jersey on Lexington Ave
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December 2023 by Miguel Reyes
Mike G was exceptional. He was very helpful and patient.
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October 2023 by Anthony Gomez
Always a pleasure getting threw phone service for first timers.@# Need better employees.
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August 2023 by Edwin Ruiz
Terrible customer service rude don't deserve our hard earned money needs new employees and management or to close the location
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April 2023 by Angel bello
The workers were very helpful. It doesn't take a long time, depending on how many customers are in the store,
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January 2023 by Yeuris Deleon
Worse customer service in the world should teach them better!! I was there the employee told me not to tell them how to do their job!. If you knew how to do your job.. 1st thing in business the customer is always right! You guys need to do better ( employee name is IRIS)
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November 2022 by Atef Aboulfateh
The worst customer service I have ever seen. No technological knowledge, no manners of handling customer requests. Like I ask for receipt and proof of transaction, answer no, then ask why? Response, I didn’t know!!? I don’t recommend any person to even think of going to this place.
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July 2022 by Victor Pena
i’m usually hesitant to come to stores to ask for help with my phone when i’m having an issue, most times it feels like i am not heard or the issue isn’t fixed. i met Michael at this location and got a total new experience. he was attentive, patient, and highly knowledgeable. he had an answer for every question i had and made it very easy to understand. i’m planning on upgrading phones for my family soon, i will be coming back directly to michael as i am sure it will be another great experience. great location, great representative. highly recommend!
