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June 2023 by Shaquanna Hawkins
Super fast and friendly service!!
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May 2023 by Madhurima Chowdhury
In 2022, I did transvaginal pelvic scan from this facility as prescribed by my OBGYN. The billing statement was generated and I had paid the due in 2022. Now, in April 2023 I got a billing statement for the same date of service where I was charged for Abdominal scan which was never prescribed in 2022. Checked with billing team and they responded that the billing code was generated for both Abdominal and pelvic scan. And this payment is for abdominal scan. I don’t know why?? Why after 1 year, this billing code gets generated for a scan which was never done and prescribed. When I asked about the abdominal scan report, they asked to contact the facility where the scan was done. So I have to pay for a non prescribed scan, that too after 1 year from the Date of Service, where my insurance denied the planned discount as I changed my insurance provider!!! This is not a pleasant experience to say the least, we never had experienced this kind of issues before.
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October 2021 by Bea Lynn
Professional friendly staff. I was attended to on time. They also accommodated a last minute request. Plus I greatly appreciate reaching a staff member on phone..not answering service.
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March 2021 by Balamurugan Marimuthu
Staffs are not friendly. Will not recommend this place. The lady who did scanning didn't even provide wipes to clean the cream and said you are all done and leave. And also said don't have to wait in reception for anything.
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December 2020 by subash reddy
Really surprised how people are giving 4 plus rating to this facility. I had MRI here a week back and Initially they said 2-3 business days to generate the MRI study report but it is more than 4 business days now.. still i haven't got reports and they are not ready to provide exact timelines also.Each front desk person is giving a different answer.Moreover the responses are very harsh.
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October 2020 by Jen L
This is a very well run office and we all know how hard that it is to come by. I ended up having to deal with a few people and everyone impressed me. The office staff on the phones is professional and thorough. The sonographer was compassionate. This spot is very highly recommended.
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September 2020 by Steph Dalessio
I cannot say enough about how professional and sweet the entire staff at Memorial is. Kathy handled my appointment and insurance and got all approved immediately and ahead of schedule as I was leaving for vacation in a few days and the young lady who did my IV and scan was empathetic and got me in and out. I'll recommend this group over and over again!
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November 2019 by Imma
I had a bone density test there 4 times and never received a bill till this year. They knew what insurance I have and said everyone there took my insurance . They had a doctor that doesn't take my insurance read my results and received a bill. I also never received the results yet after months.
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September 2019 by David K.
I have had several MRI scans here and they are always professional and courteous, and make me as comfortable as possible. This time they even were able to have me hear my music from my I Phone on their headphones DURING the scan!!! I recommend them highly!
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September 2019 by Thomas P.
On the technical side, they seem to be okay. I received a collection notice from a lawyer even though I never received any bills or telephone calls from Memorial Radiology associates. After some research, I found out that the insurance company had paid them $762 and I owed them $134. Yes, this is a legitimate bill and I always paid legitimate bills on time. I was extremely disappointed the way they handled it. (without even sending me the bill even one time!). I will think twice before using their service again.
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August 2019 by fatspartan33
Broke my ankle, not pleasantTechnicians , pleasant10/10 would break my ankle again
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July 2019 by Little L.
Today I had my 1st CT scan at MRA. What a pleasant experience! The office staff was very friendly and most professional. The facilities are state of the art and there is plenty of parking. Ceaser was my Technician who made sure I was comfortable, explained each step and painlessly inserted my IV. Keep up the good work!
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June 2019 by Green Guy
Called as a new patient to make an appointment... Lady on the phone was not very pleasant and was speaking to me as though I was inconveniencing her day. I let her know that her attitude sucked, hung up the phone, and made an appointment elsewhere. You guys aren't the only place around... Definitely other places that appreciate patronage and make a much better first impression. Wouldn't recommend this place to anyone.
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June 2019 by JANIS FEDUS
Referred to MRA because of a recent injury requiring an MRI. Front desk staff very efficient and accommodating to my work schedule. MRI tech Melissa explained the procedure in a way that was reassuring and calming to me as a very anxious patient. Her knowledge and bedside manner are among the finest, and I wouldn't hesitate to refer anyone to MRA. They are first class.
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June 2019 by Marilyn Daly
the staff is wonderful and very helpful. the radiologist are the best in the state.
