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July 2024 by Netta Aragona
Sanjib Das provided excellent service when I purchased my new phone. He even stayed after his shift was over to complete my transaction, and checked in with me at home to make sure there were no issues with my new phone. When I returned to the store the next day with some questions about my new phone, he patiently answered them, even though the store was busy and he was working alone. All in all, he was courteous, patient, and knowledgeable, efficient, and a pleasure to work with!
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July 2024 by kenneth burger
Always fantastic help from the employees,
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July 2024 by Rachel T Haley
Went to the store and met with. Tarif he did a great job and was super helpful.
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June 2024 by William Cardwell
Sales guy talked me into the expensive Puregear protector because of the 1 year free replacement warranty. They refused to help when it broke, they only sell them.. Puregear will send a free one for $13. What a scam.
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June 2024 by Laura Dikovics
My husband bought a phone at this location. The battery will not hold a charge. It is defective. The salesman would not take the phone back. He told my husband to call Verizon. Verizon told him that he could return the phone for a new one at any store. My husband went back to the Lake Hiawatha location and the salesman said that there is $50 restocking fee. What kind of garbage is this? You sell a defective product and now you charge $50 to exchange it. THIS IS A SCAM!! SHAME ON YOU!!!
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May 2024 by Eileen Fogleman
Sarah is Awesome service and answered questions thoroughly
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May 2024 by Alex Mero
I had a pleasant experience at Verizon today. The worker was extremely helpful, kind, and welcoming. Any questions I had were answered, and any help needed was given.
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March 2024 by Doreen Brennan
Very good service
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February 2024 by Giovanna Stull
Dan was fantastic! He was very helpful when I came in to update my phone. Would highly recommend asking for Dan.
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February 2024 by Patrick Russell
Stacy was phenomenal. She took her time and made sure I understood everything. She was very patient and made sure that all of my needs were more than met. Even when the store closed, she was still answering my questions, and made sure that all of my apps and contacts were transferred.
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January 2024 by Tiffany
Very trash of them to state that they open at 10am and they are closed until 11am.
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October 2023 by D a l e
The Associate, Mason, was diligent throughout my situation. Paid attention. Made things go more smoothly by doing so.
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October 2023 by Alison Herbst
The guy there was great but he could have used some help. He was alone with multiple customers
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October 2023 by Da le
The Associate, Mason, was diligent throughout my situation. Paid attention. Made things go more smoothly by doing so.
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September 2023 by Mehmet Tas
The guy over there is so rude. He is not helpful at all. Don't even go there
