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May 2024 by Sunilda Rosario
It was an absolute pleasure and the process made extremely easy with the team I was lucky to work with both John Dunne and Melissa Valentin were always quick to answer questions, keep me informed, and made the process as painless as possible. I would recommend them to anyone. So if you want to use this company definitely do it as for either one of them if possible.
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September 2023 by John Doe
One of the worst mortgage companies with unethical business practices and highly untrained, rude and disrespectful agents. They play games with your accounts and amounts being charged and get upset when questioned. Beware and stay away!
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December 2021 by Maribel Andrea Medina
Extremely disappointed to have this bank as my mortgage company. They have no customer service skills, one person tells you one thing then you speak to someone else and another information totally different is giving to you! I can’t wait until I change this company as my mortgage company to a better one!!!
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December 2020 by annette bell
I bought my home for sun west mortage in october and am very disappointed on how they carried out my inspection on my home I get the worst purchase ever they wasn't looking out for my best interest am very unsatisfied as a first time home buyer
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December 2019 by Tony Hernandez
My experience with Sun West Mortgage was very positive, the person assigned to my mortgage loan request ( Dulce Cabezas ) was extremely helpful and hands on which made the whole process very easy. She was knowledgeable, efficient and available at all times.I would recommend the services of Miss Cabezas to my family and friends without any hesitation, She and her team are a clear example of true professionals in the mortgage business.Regards, Tony Hernandez
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December 2019 by Kimberly Reyes
We worked with Dulce Cabezas. She was amazing and extremely professional. Explained everything carefully and made us feel very comfortable. I would definitely recommend her to anyone who is planning on buying a house !
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December 2019 by rachel Placencio
Dulce Cabezas is an excellent loan officer and a great person to work with. She awlays explained things very well. She will go over it and over it if your having trouble understanding any part of the loan process. We look forward in working with Dulce Cabezas in the future. Thanks for everthing you have done for us.
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December 2019 by D G
5 stars all around. Considering we were first time buyers they made the experience easy and painless for us. Our mortage officer, Concepción is the best! She explained everything into details regarding documents and kept us in the loop. Loved that SunWest provided us with a portal to check the status of our loan and also to be able to upload documents directly in order for the process to run smooth. Hands down would definetly recommend Sun West Mortage.
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December 2019 by antony ibanez
The Sun West Mortgagae team and Joe Sullivan gave me the best experience ever. They worked very hard to make sure I get the loan . I will Refer them to all my friends and family. Thank you all
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December 2019 by tito silva
Good experience, always ready to help