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“Great place. I happened upon this location just because it was the closest to where I was at the moment - I am so glad I did! I went in with a very special request - and Rafael helped me out with thoughtfulness and care. He was able to help me with my situation quick and better than I could expect. If you are in the area (or just need help) - go see him! I think I just found my new MetroPCS store - it's a little out of my way but I would go there just for the great service! Thanks again.”
“Chris was patient, helpful efficient and kind.
It was a pleasure to have him assist me with the process of upgrading my phone.
Excellent service!”
“Mark was fantastic! He was so helpful with my upgrade and it was completed so quickly. He answered all my questions and it was a very positive and exciting experience!”
“My son and visited the Verizon store to create a new account for him so that he could transfer his line to it. But Omar the salesperson advised us that it would cost us more, so we didn’t do it. He also made us aware of a promotion that allowed many of my family members to get iPhone 15 for about $5/month, which we did.
In all, we were very satisfied with the experience.”
10AM - 7PM
18 W Main St, Denville
Mobile Phones
“This is one of the best Verizon Stores in NJ. I drive over an hour just to get serviced by Mr.Christopher. He is an elite employee. The customer service I receive here is worth the gas and more! Things are explained to me and solutions are found. I have been on a Verizon plan my whole life. I’m pretty sure I’ve seen majority of the challenges a family can experience with a phone service over the years. 13 years to be approximate. I’m so happy to have remained with a company that hired a person like Mr.Christopher. Definitely the environment embodies a safe place for all, whether you are a tech savvy person or a “detached upgrader”. This store has supplied me with the best service of a lifetime.”
“Neal, at the Livingston Town Center Verizon store, is knowledgeable, personable and beyond helpful. He is straightforward and honest, and redefines what customer service is all about. I highly recommend going to this location and working with Neal. It’s worth the drive!”
“I WANT TO GIVE CHRIS, JULIAN AND BLANCA A HUGE SHOUTOUT AND THANK YOU FOR BEING THEMSELVES AND ASSISTING ME AND MANY CUSTOMERS THAT I HAVE BROUGHT TO T-MOBILE I APPRECIATE YOUR TIME AND PATIENCE TO MAKE SURE WE ALL WERE HAPPY AND YOU ALL KEPT SMILE ON OUR FACES KEEP UP THE GOOD WORK BECAUSE YOU ALL ARE AWESOME MUCH LOVE SAM”
10AM - 7PM
92 NJ-23, Riverdale
Mobile Phones
“I recently had an outstanding experience at AT&T, thanks to the exceptional assistance of Scott. He expertly handled two upgrades on my family’s plan, making the entire process seamless and stress-free. Scott patiently walked me through each step, ensuring I understood everything and felt comfortable with the transition to our new phones. His professionalism and friendly demeanor made a significant difference, and I highly recommend seeking his help when visiting the store. Excellent service all around!”
10AM - 7PM
540 Myrtle Ave, Boonton
Mobile Phones
“Amazing experience at Victoria Boonton with Dan getting my IPhone 15 Pro. Answered all my questions and got my data all switched over without a problem! Highly recommend.”
10AM - 6PM
11 Park Ave, Madison
Mobile Phones
“Recently had my first experience with the Madison Verizon store and it couldn't have been better. Incredible customer service from David and test of the team, who helped navigate what can otherwise be a very confusing process. Will only go to this store going forward (even if I ever move).”
“We had a sales person or should I say customer specialist John. He was so professional, friendly, helpful and patient with all of our questions. Every customer experience should be that good. Thank you John!!”
11AM - 6PM
259 Main St, Chatham
Mobile Phones
“Jassi and his son were extremely helpful and professional. Unfortunately, my phone was destroyed by water. Jassi made every attempt to salvage it. Unfortunately, I had to replace it.In order to maintain my current pricing plan, Jassi provided a phone with the same functionality and price plan.His service in conjunction with his son, owner of Momentum Connected, was exemplary.My laptop also had issues. His son immediately diagnosed the problems and also provided significant savings in regards to an security application. He is highly knowledgeable as his father.I highly recommend this professional and caring team for all cell phone and computer needs.I thank them.”
10AM - 8PM
1711 NJ-10, Morris Plains
Mobile Phones
“Mike P and Carl J were fantastic. The customer service was great and the service was quick. I was in and out of the store with a new phone in no time. Everyone was so helpful and worked restlessly until the transaction was completed.”
“Christian Lopez, the associate who helped us is a genuinely caring customer support guy! He was patient, accountable and passionate to provide exceptional service. Compared to many other stores, he distinctly stands out. It is because of him I am still with ATT otherwise I would have switched to Verizon.”
“5-star customer service from Awilda; we entered T-Mobile at the Short Hills location for a new IPhone for my niece, as her battery was draining, and her phone would shut on and off.Awilda was helpful and hands on from the beginning of our interaction until the end. She even checked to see if it was possible to trade my niece's older IPhone in before continuing with our transaction.T-Mobile at the Short Hills mall should be very proud to have customer service representatives like Awilda, and it would be great if someone from the corporate office makes sure that this feedback gets to her.”
“Just got the screen replace on my samsung S20 FE and this guys are great people to deal with. Fast process and very good quality as well as professionalism. Definitely recommend to anyone in need of any repairs on thier electronics. Thanks guys for a great experience.”
9AM - 8PM
89 Morris St, Morristown
Mobile Phones
“Me and my wife had a great experience with George, who helped us more than any other phone service professional ever has. He was fantastic and if we need help in the future we’ll be happy to go straight to George.”
11AM - 7PM
1950 NJ-10, Morris Plains
Mobile Phones
“Great service from Jabari and assistant mgr, only problem is they need a lighted window sign saying "Open". Their windows are darkened so from the road it looks closed.”
10AM - 7PM
1424 NJ-23, Butler
Mobile Phones
“My wife and I went into the store on July 5th to exchange my wife's phone because it got dropped and cracked on our plane flight to New Jersey. The store associate who helped us, Juan, was extremely knowledgeable and helpful. He looked at our account and told us what the best deal would be with buying a new phone and another promotion that was going on. Hands down, this was the best experience we have ever had at a T-Mobile store. Everyone in the store including the manager, Kenya and the other sales associate, Dan, were a joy to talk to and share some laughs. We cannot heap enough kind words and thank the entire store staff enough. Extra kudos to Juan for his expertise and kindness.”
“A guy named T helped me get my new iPhone. He is very professional and very patient handling my problem from switching to AT&T from the Competitor. He did worked even after store hours just to get it done. T Williams went above and beyond. Customer service was 1000% satisfaction guaranteed!!! Thank You T.”
10AM - 8PM
249 NJ-10, East Hanover
Mobile Phones
“This team and store is FANTASTIC. Whether you need to resolve an issue, purchase a line, have questions, etc. anything you need will be resolved at this location. Do not go to another TMobile retail store!”
9AM - 8PM
500 NJ-23, Pompton Plains
Mobile Phones
“Hector was an amazing help when I came in not realizing my phone had died. His expertise and professional approach was exceptional! Verizon is lucky to have him at their helm!”
“I want to thank Maggie and Marcela for providing the best customer service as possible. They help me a lot, especially Maggie since she helped me two days so I can get my new iPhone running. Will highly recommend this metro to friends or anyone around. You guys really have professional workers and with a great heart aswell.”
“Great service provided by Dylan!! My phone stopped working a couple weeks ago and Dylan provided top notch service. He made sure the entire process of getting a new phone went as smooth as possible. He was very helpful, patient and informative with the many questions I had about my new phone. He was also very hands on in showing me all the new features of my upgrade! I highly recommend this location and most importantly, be sure to ask for Dylan!! You will thank me later!!”
“Sanjib Das provided excellent service when I purchased my new phone. He even stayed after his shift was over to complete my transaction, and checked in with me at home to make sure there were no issues with my new phone. When I returned to the store the next day with some questions about my new phone, he patiently answered them, even though the store was busy and he was working alone. All in all, he was courteous, patient, and knowledgeable, efficient, and a pleasure to work with!”
“The service is spectacular, the girl who serves there is Maggie, I think her name is super incredible, the attention is so polite and formal, she is great, highly recommended.”
10AM - 8PM
3056 NJ-10 J, Denville
Mobile Phones
“My experience at this AT&T store was excellent. The customer service was superb. Ryan was polite, professional, and very knowledgeable on services as well as device information. He made the decision making process very easy for me.”
“I came very angry because the lady from the other boost store blocked my account and needed my same number but here it turns out that they didn't give me any problems, the girl helped me very kindly Raquel, thank you for your kind attention”
10AM - 8PM
320 NJ-10, East Hanover
Mobile Phones
“The main reason was Mahlon. He is a star employee. I hope that he is recognized because he single handedly saved a ton of sales in that store in the 3 hours I was there. He was patient, professional and so nice. It's rare you find employees like him so make sure he is well rewarded and appreciated!”
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“I recently visited this store and was assisted by Carlos. He was friendly, knowledgeable, and professional. Carlos patiently answered all my questions and helped me find the perfect phone that fit my needs and budget. He also assisted with setting up my new device and made sure everything was transferred smoothly. Carlos made the entire experience easy and pleasant. Highly recommend seeking him out for excellent service!”