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“I’ve been living here since 2022 and I’m so happy with my apartment. Management has always been helpful and nice and maintenance is responsive. Any service requests are addressed same day while I’m at work”
“Our clients absolutely love this community! We've received nothing but positive feedback about both the apartment itself and the exceptional team on site. Alexa and Thomas are incredibly communicative, responsive, and a pleasure to work with. Highly recommend!”
“Great experience from first tour to acceptance. Staff outstandingly helpful with senior citizen and moving into apartment with modern technology.Every one I have met at The Boulders has been friendly and helpful. My husband is enjoying his transition from homeowner to the comfort of apartment living..We are both loving the Boulders.Thank you for the opportunity to be here.”
“Our move was good, a little disappointed of the move in condition of the rental. Could have been cleaner, paint spots on newly installed floor, dust in all of the closets, never wiped down. Bathroom sink drain clogged because of work being done to prepare. Window screens completely worn out and holes along the bottom of each of them. They need to be replaced before I can open any windows or bugs will come in. The front door is completely dirty and chipped of paint. The kitchen design was new and not thought out as missing cabinet because of remodel so they put up shelves. I realize this is a rental and first time for me, I should have thought this through a bit and looked around for other place a bit more attention to detail. Not a great experience and price is over the top for this small place and based on the issues I had.
Stephanie and Allison were very accommodating but as representatives of "the Monroe" the should ensure the attention to detail is there as they are dealing with the clients. Sorry perhaps my expectations are too high.”
“So far has been a great experience. Management, especially Jude, has been extremely helpful and accommodating in helping transfer units within the complex after having a personal matter in my first unit. Maintenance has also been very responsive so far.”
“These apartments are gorgeous. There's indoor & outdoor parking. Great neighbors, several pools, jacuzzi. There's a mail room, an office with great staff. Also, the included amenities are A-1 ⭐️⭐️⭐️⭐️⭐️”
“I have lived at the apartment complex for several years. It is very family oriented and welcoming to young children. The staff is very responsive and respectful. They listen to your concerns and act quickly. The property manager if fair in applying the rules. Overall, I enjoy living there.”
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“I just renewed my lease with Troy Hills Village and I’m very pleased with the way management handled the process. I’ve only had one issue in the last year and it was addressed in one day. I find Troy Hills Village to be a safe and clean environment. I also believe that Liza and Julie are valuable assets to Troy Hills Village.”