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October 2024 by Holly Timoney
Last night I was making a deposit in the drive thru ATM. After the ATM took my cash the ATM shut down and decided to reboot. I called customer service and received a temporary credit. I would be careful when making a deposit, I would
go inside of the bank to use ATM or teller.
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October 2024 by Ayinde291
I went to this bank this morning to open up a Chase account with my wife. And it happen to be so busy on the floor. There was only one Customer Service rep and one Branch Manager Christine Cicchella. And two tellers. I asked the branch manager to use the bathroom, she replied to me it was only for employees. I’m like what you mean. She said it was only for employee. I also ask to open an account she was so rude telling me not today not today the account representative is booked all day. And I said can you try to squeeze us in. She said No in like such a rude way. She kept on suggesting go online. At the end of the day I told her No. never again. She needs coaching in Customer Service 1 on 1. She needs to learn how to speak politely to customers. She needs a new make over.
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June 2024 by Eve Pesci
I went in to see an account representative without an appointment & had quick & friendly service. The environment is clean, organized, and customer friendly.
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April 2024 by Andy P
Really need to get new management here the service is terrible! Won’t be returning
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April 2024 by Alvin George
The branch manager needs to take customer service courses. She is rude and very unprofessional. She had a bad attitude and her tones of voice used to the customer was unacceptable.
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April 2024 by Sam H
Awful experience. Same answer everytime "the branch manager will contact you". Never heard back. Don't bother using this branch they're useless.
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April 2024 by Rocky S
I have tried to open a business banking account for two weeks. Finally, I got through to someone on the phone this morning who says it’s by appointment only they have one appointment available tomorrow no appointments available on Friday. There must only be one person working in this bank bank like this doesn’t deserve my business, I would not recommend Chase and definitely not this branch
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March 2024 by Dileny ozdrigz
Be aware when you go to this branch the service is horrible. One more time I when to open a CD on December 13/2023. The unprofessional men that supported to help me was very rude at the end when I mentioned him my bud experienced with the financial other guy there. That other guy make my husband and I loose around $4,000 in 2020. So this guy didn’t like ℹ mentioning that to him and treated me rude. After that he close my CD in 5 days. And I when to ask he said that the system did it itself. I just find out today. Be aware and careful going to this branch in Parlin NJ
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January 2024 by Jason Tso
service no good
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December 2023 by Jane Mane
Unprofessionnal staffs, not friendly
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June 2023 by Ksenia Iavorska
Walked in on Friday at noon asking to open an account. A well dressed gentleman stopped playing on his phone and replied that they couldn't help me. In fact, they were very busy, he said and suggested I open my account online. After that statement he returned to playing Candy Crush. I can't wait until AI renders his job redundant.
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June 2023 by Evelyn George
It would be nice if they could pick up their phone. I had to call chase corporate to ask a simple question that this branch could have easily handled.
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June 2023 by Rohit Gummadi
Great place for kids to start a bank account
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December 2022 by kev041punk
Reached a bit late to open an account, but the banker was dismissive of the lateness and was acting high and mighty. NEVER VISIT THIS BRANCH!!!!!
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November 2022 by Helen Maloney
I love this Bank
