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April 2024 by Keziah M.
I'm not gonna lie, I don't usually do my grocery shopping here. Most of the time I'm here it's for their Amazon drop off but the few times I came in with a purpose was for their bakery items. My last two visits were for that purpose. I came in to place a pre-order for a cake. Everything went smooth there. I paid for the order and off I went. The problem was with pick up. I went straight to the bakery section as that was where I placed my order. I told them my name, they got my order, and gave me my ORIGINAL receipt as proof that I purchased these items. I said thank you and that was it. I walked out of the store and not a second after was followed by what I assume was security. He asked for my receipt and I gave the one I had. He continuously asked me if I was sure it was the receipt they gave me and I said yes. I explained that I picked up pre-orders and for me to have placed the pre-order I needed to pay for the cakes and that was the receipt I was given back for "proof of purchase". He asks me to come back in to their Customer Service area and asks for my ID. He asks whoever is there if my statements were true and the lady there was unsure so a manager was called. The manager have "heard of that before" but was unsure if she was 100% on their pre-order policies so off she went to the bakery section to confirm my order. While I waited the security kept telling me how "it was proper procedure to go to customer service to pick up items" and so on and so forth. During the times I placed the order or even during pick up I wasn't told of any of this. And I mentioned that in any other markets the bakery department deals with the orders and the pick ups and that was it. No other departments involved. Manager finally comes back and confirms that hooray I'm not a thief after all. Security gives me back my receipt but not before taking a picture of it and telling me that he "didn't need to take a picture of my ID". Is being made feel like a thief ever pleasant? No. But I guess that's what they have to do.
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February 2024 by Bria Alexander
I wouldn't recommend this Whole Foods market at Paramus NJ because the three managers who work there are insensitive, immature, and incompetent. The names of the managers are Steve, Jose, and Brett. The managers/one employee named Michelle were being condescending to me for no valid reason. They had me suspended at the job for 6 months and delayed my paycheck because I called out their inappropriate behavior. I asked Steve why I was suspended and he said "I was supposed to come to work at 6 AM , but I didn't show up to work". I knew he wasn't telling the truth because when I applied for the job my availability time was 10:00 AM - 5:00 PM. I reported the situation to the HR lady named Sarah. she said I was suspended because I didn't show up to work then I said to her that I was going to sue them for what they did. She then said come back anytime but I didn't come back. What they did was repulsive and unprofessional. They all should be ashamed of themselves. Steve has been a general manager for 8 years. He's still being unruly and incompetent which is pathetic. This situation happened on November 8, 2022. In December 2023 they kept mailing me the 401K plan. I called to speak to one of the customer service representatives to figure out what was going on. She said Sarah would be available on Monday 9:30 AM. I went there to speak with Sarah but she wasn't there until 11:00 AM. They are still mailing me the 401k plan after I told them to stop. These people don't know when to accept the consequences of their actions and move on. Now I'm exposing these people because I had enough of their nonsense and the customers / employees need to know what they are dealing with.
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February 2024 by juan sanchez
At first look as a potential employee I am at awe on this place And hope to know it's people,staff and the place well And look forward being here a long time so help me God
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February 2024 by Katty Piron
This is one of my favorite places to shop for natural soap.
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February 2024 by Thomas A.
Very disappointed!!!!! Bought four large selections of steak after the employee making a recommendation and omg What garbage!!!!! Not one ounce was consumable. Shop Rite blows Whole Foods away!!!!!!!'
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February 2024 by Christina Guglielmo
Staff is super polite sweet and friendly carries food for all dietary needs and has an amazing bakery counter.
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February 2024 by Luis Taveras
The skirt steak here is super chewy. Seems like they are always buying and cutting young calfs. They need to get a hold of their distributors and fix that problem. I've been skirt steak about 3-4 times many months apart and each time it came out super chewy.Update: automated review response. And then you go to the website and there's no way to submit feedback. What's the point in providing that link.
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February 2024 by david grate
Good always fresh vegetables.
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February 2024 by Richard Peccini
The pizza was not as good as it use to be. One slice of the 4 wasn't even what it was list as. I also bought a panini. It was paper thin and the kid who wrapped it did a horrible job that I had to rewrap it when I got home to keep it fresh and without being exposed.
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February 2024 by Jaime Leon Gomez
Very fresh salad bar w diferent healthy foods
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February 2024 by Brandon Sanchez
Very nice
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February 2024 by David Waltzer
I love whole foods!
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February 2024 by Angie S
The phone number keeps saying that it’s out of service.Have to call a few times, and when you actually do get to the menu None of the departments Answer
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February 2024 by marleny guzman
It has everything
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January 2024 by J. Gomez
Always have what I need and open late can't complain