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July 2024 by Erkan Bozkus
Thank you for everything Matt ;)
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May 2024 by Santiago Romo
This is the last time I go to Verizon or even switch my phone. My mother and father were the first ones to switch their phones and they told if I wanted to and I agreed. They switched it their phone on Saturday and I switched it on Monday. Yet somehow they decided to misinform us that they switched our plans when we decided to switch phones so now we have no Apple Music and they also decided to add two more phones lines that we didn’t know until now when we checked how much we had to pay. So tell me all of this and they didn’t tell us this store front. Where is the customer loyalty, 18 years we have been with Verizon and not once did we miss a payment so this is the last ever time we even touch Verizon with its stupid deals. The employees name is Christian and I’m telling you right now he just lost 4 loyal customers.
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May 2024 by Thomas Taras
great customer service!!
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May 2024 by Aimee Mariano
Matthew has been so helpful, patient, friendly with helping my mother and I with upgrading phones and troubleshooting my iPhone, thank you!
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April 2024 by Bem Suero
I wish I caught his name but he seemed to be a manager or something. He was really nice and helpful resolving an issue we had.
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March 2024 by alan Kapadia
It was bad
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March 2024 by Justin Stern-obstfeld
Amazing
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February 2024 by Charlie C
Helpfully young man couldn't help me , but steered us in the right direction.
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January 2024 by Allen M
Always had positive experience at this Verizon. My iPhone was stuck SOS mode and matthew knew the issue and resolved within a few minutes .
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January 2024 by Joshua Zirman
Scumbags charged me for multiple extra services I specifically asked them not to
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January 2024 by N.
Stop! Bothering homeowners at their homes at 7pm. No one wants your business like that, if someone is interested they will contact you. Lost respect for this company interrupting with a bang on the door during dinner in the dark.
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January 2024 by Al Maiz
Always had positive experience at this Verizon. My iPhone was stuck SOS mode and matthew knew the issue and resolved within a few minutes .
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January 2024 by Yonathan Kazansky
Tara was awesome. Provided all the details. Was fast and reliable.
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January 2024 by GG Gong
their customer service is really poor
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January 2024 by Randy
Verizon Wireless was the worst experience I have ever had with a cell phone Company. I had a plan with them for 9 years, got no free upgrade, no new deal, and 8 years down the road they canceled my insurance on my plan without my consent, then told me I would have to buy a new phone. They are the reason people are sick of contracts and just want a pre paid phone. If you hold on to a contract for any longer than 2 years you will not get anything afterwards. There is 0 customer loyalty. Customer Service is probably the worst customer service in the country. This place in Paramus also has a bunch of people that can only sign you up for a contract, if you need any help at all from them, they put you on a phone with a functional Verizon employee.