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March 2024 by Isobel S
I live 30 minutes away and always preferred going to this Uniqlo over the one in American Dream. I bought a pair of jeans here a few weeks ago and I know that Uniqlo provides hemming services. When I first bought the jeans, I asked an employee if I had to get the jeans hemmed immediately when buying to get the option to hem and her exact words were "No, as long they're Uniqlo pants, you're good to bring them anytime." I thought "Perfect! I'll come back after a few weeks (because I needed jeans immediately and I didn't own any that fit me at the time; more of a trouser gal)." I just came back today and was told that I had to pay $5 PER PAIR OF PANTS for not having a receipt. I wasn't TOLD that I needed a receipt in the first place, so I shredded the receipt once I wore the jeans. I wasn't given the option to have the fee waived due to misinformation and my account wasn't even looked at to see the large amounts of money I've spent at THIS location specifically (I love Uniqlo and this location is at my favourite shopping centre). I declined to have the jeans hemmed because one thing I cannot stand is having someone lacking enough empathy to be on the customer's side or at least TRYING to meet someone halfway. This is the last time I will ever go to this Uniqlo which is truly a shame because I've been a loyal customer since they first opened. I've had other issues with them, but nothing like this. I'm so disappointed.
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February 2024 by Lee Christine
High quality clothes for affordable prices
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January 2024 by Matthew
Ticked behind Paramus Park, it's an area that you can relax, take your time, and not be too rushed!
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January 2024 by George Holland
The worst return policy of any store
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January 2024 by Diane Menditto
Comfortable, well-made clothes. Well-priced.
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December 2023 by أحمد سعيد
I loved the place and the goods
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November 2023 by Andrew
Clean, great variety of clothes, extremely fast checkout experience
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November 2023 by thomashk
Small and not enough style to choose from. Go down to NYC stores for better selections
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July 2023 by Mohamed Ahmed
This is one of my favorite clothes shops ever, The prices not sheap, But It worth it, your paying for a very good quality, The men T-shirts and the pants are my goal every time I go there, And what nice foe ladies "everything is nice, Organized, I like the quality", My wife said, The service is very good, Free Parking lots Availabe, The store inside Paramus park mall. Highly recommended. Don't forget to follow my account that you can discover new places, Outlets and restaurants with me.
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July 2023 by Tanwir Chowdhury
In July the place is full of kids puffer jackets. Hundreds of huge cartoon printed T-shirts on sale for $5!!
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May 2023 by Eudie Yang
Return policy at Uniqlo sucks! They have lost a customer for life. I will NEVER SHOP at Uniqlo ever again. I will also tell my friends and family not to shop at Uniqlo due to their Ridiculous Return Policy. They won't let you return their items without an receipt ( which is understandable) and after 30 days even though it still had tags on them not weared and had the receipt this time. They will not let you return the items or give you store credit. Ridiculous!!!. So buyers beware of this awful store. Don't buy at Uniqlo. Not worth it. You can go some where else and get it better return policy and similar clothing.
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April 2023 by NYCCONDO NYC
Uniqlo, Paramus Park offers quality dress clothes for families looking for a high quality shopping experience.
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March 2023 by Vladimir Panov
Ver good shop!
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February 2023 by Joseph Antonick
Great selection of clothing everything from spring to winter gear alittle pricey but the quality of clothing is worth it!
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January 2023 by Fabiola Bonansco
BE AWARE: Uniqlo doesn’t let you return items in a different location.On Friday 27,2023 at noon I tried to make a return at Uniqlo in Paramus Park. To my surprise, they told me I can only get my money back at the same location. I could not make a return in a different location. This store policy is only made to inconvenience customers. I am not spending any more money at Uniqlo.I asked to talk to the manager of the store, Andrew, but he wasn’t there.The assistant manager told me the computers don’t let them make returns from other locations. So you have all these fancy computers and you can’t even make a miserable $50 return. Also, they let you exchange the item at this store, so it has nothing to do with their inventory as they said. If this is the case they should make obvious before you travel to the actual store and talk to the cashier. What a joke.They are just trying to keep my money.Then I asked for her name, and the name she gave me didn’t even match the name hanging from her neck on her name tag. And when I asked why, she told me she forgot her actual tag and was using somewhat else’s. And then I asked how I am supposed to know you are being honest? And then she ran off calling a security guard that never came.Then I have to leave with my baby and the stupid jacket that I don’t even want. Such waste of my day.
