Swatch Garden State Plaza is a popular and well-loved watch store known for its friendly and helpful staff. Customers appreciate the excellent customer service, noting that staff members are polite, attentive, and willing to take the time to answer questions, even during busy times. Many visitors have purchased multiple watches, including vintage and special editions like MoonSwatches, highlighting the store’s wide selection and the staff’s dedication. Customers also value the store’s ability to provide quick and efficient service, such as ordering out-of-production watches over the phone and receiving them in just a few days. Despite some busy periods, the staff consistently goes above and beyond to assist customers, making the shopping experience enjoyable and memorable. The store’s connection to art and innovative designs appeals to those seeking fashionable, unique watches. Overall, Swatch Garden State Plaza is recognized for its friendly atmosphere, attentive service, and wide range of watches, earning high recommendations from satisfied shoppers.
Great ! Had an issue with a chrono on a swatch, i was a bit disappointed to have issue like that but it was fix like a breeze, quick, knowledgeable, professional, congrats you notch all the boxes for efficient shopping, will come back as the result erase my first impression.
November 2025
Just purchased FlikFlak watches for my granddaughters..I had the pleasure of being served by Alejandra who could not have been more helpful and pleasant to deal with.. Her knowledge of the watches and what she had in stock was impressive.. Alejandra is a credit to the company
October 2025
Great selection, helpful staff. Got a FlikFlak kids watch for my daughter (first watch) and ended up getting a MoonSwatch for myself. Good (and memorable) experience
