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November 2023 by Sylvie O.
It's gone downhill significantly in the last two years. You used to be able to haggle, can't do that now. Periodically they would run sales like buy one chair get one half off, not anymore. The furniture now is all stained or ripped or looks like it's been in someone's house for years. The stuff is barely discounted if you look at the original price on the website (sometimes not even marked correctly). You are better off becoming a member on RH.com because that way when it breaks or if something happens to it you can at least return it. Oh and when things don't sell for a period of time they DESTROY THEM and throw them in the dumpster out back. They could be donating this stuff to people in need. RIP RH OUTLET.
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October 2023 by Rich B.
Wow absolutely horrific Customer Service by the manager!! didn't get his name but he's a white male about 35 years old with white grayish hair. I Purchased a lamp from the outlet store literally walked out the door into the parking lot and realized that I really didn't need it for the space that I was buying it for so I returned it into store to simply asked for a refund. ( literally 1 minute maximum) The manager went off on me in front of other customers in the store basically almost screaming at me saying we don't offer refunds here I can offer you a credit " I can offer you a credit that's all I can do for you" and that's being nice we don't offer refunds hear clearly states it on the receipt if you read the receipt!! and I explain to him like four times over that all I did is just basically walk out the door and come back in the store. He kept making a federal case about it. Trying to embarrass me beyond belief in front of other customers in the store SPEAKING AS LOUD AS POSSIBLE as to try to embarrass me.. I will NEVER , never be back in the store again. What pathetic customer service!! What boob made this idiot a manager????? Wow I can't believe how rude this guy was and he gets away with it standing there as the manager.. what an epic loser
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October 2023 by Jeanna Lucianin
Customer service is incredible! Unbelievably helpful!
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September 2023 by Amy Hyde
Great place to find items for our vacation rental business.
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July 2023 by Kyle Moorman
Staff was very helpful but everything was overpriced.
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April 2023 by D O.
Absolutely horrible service. These people are not accommodating with delivery schedules at all... and then they completely messed up on their delivery with bringing the wrong model. Absolutely inept service. Horrible, and not customer oriented.
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April 2023 by Stacey Polanskyj
Both the outlet and moving service were seamless. We worked with LXD Logistics to have our pieces moved into our home. They were timely, careful, courteous, and easy to work with. Highly recommend.
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April 2023 by Yosi S.
sometimes its good sometimes its not. we've been here where there's tons of stuff to chose from and others its empty. always be careful and look at the stuff closely it can have scratches and big marks on it
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March 2023 by Stefanie C.
Really not a nice store at all. From the highway, you can barely tell where the entrance is. When you get inside, it's a big warehouse with no frills. I know it's an outlet, but the couches were pretty gross. They had bleach stains, sunken in, damaged etc and RH still had the guts to ask for $5-7k for a sofa. We walked in, did a short lap, and walked out. I don't recommend stopping here.
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March 2023 by Penwah P.
One of my favorite places in the entire world! Thank you very much There's really nothing else left to say except if you see something you want get it immediately because it will NOT be there upon your return!
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February 2023 by Albert K
Good selection of furniture overall. Sofas and nightstands do not last long. Nor do sets of 4-6 dining room chairs.If you need a single chair one off, excellent prices since they tend to knock it down to 80%.
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January 2023 by Albert K.
Good selection of furniture overall. Sofas and nightstands do not last long. Nor do sets of 4-6 dining room chairs. If you need a single chair one off, excellent prices since they tend to knock it down to 80%.
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November 2022 by Oli “OlidayTours” Grieb
Great furniture for great prices
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September 2022 by FrugalHarvardGrad
The staff is soooooo nice and I always get lucky….VERY Lucky and I love my recent find. The Torano 96inch $7800 in store $700 for me…delivery from Go share $150
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July 2022 by Carina P.
The inventory at the RH in Paramus is inconsistent. Although the concept sounds great, the furniture there is still overpriced. For example a $14,000 leather small L-shaped Maxwell couch discounted between $9800-$12,000. Another example of this is the geode they were selling for over $100, I got a similar one at West Elm for a fraction of the price that looks almost the same. Additionally, it is difficult to find pairs of clubs/pilot chairs, you might find the style you want but can't find a second one to create symmetry in your designs.
