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May 2024 by Sophia Madaminović
My family & I are very satisfied with their service (my 3 cousins & I).Beyond professional & friendly staff.Karina, thank you for giving us an amazing VIP deal & being patient with us (2hrs).Karina, also, emailed & called Europe manufacturers regarding our special custom request!Thank you to the two delivery guys Magno & Gabriel for delivering our furniture with care.Also, went over how to use the advanced features of the furniture (they made sure you understood).The three of them were professional, friendly, caring, efficient, helpful, & knowledgeable.I highly recommend doing your business with Karina & if you're extra lucky enough to get Magno & Gabriel as your delivery/furniture assembly guys!
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December 2023 by Mark Shirman
Wow thank you Paramus furniture for such a great deal on this amazing couch not only they beat everyone’s price they delivered in a timely matter as promised. Great respectful delivery personal handled everything with care and respect for my place super happy definitely recommend.
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December 2023 by Keshav Shah
It's most unreasonable furniture store.We ordered bedroom wardrobe.They didn't tell us that it was coming from Jarmany and it took 8 months to deliver. We told 5 feet high but came 7 feet high. Don't trust what they say or write on invoice
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September 2023 by michael vukel
Gabriel and Magno helped move in our new couch and did an excellent job. Very respectful to us and to our house.
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September 2023 by Steve N.
Great store. The furniture was delivered on timely basis. Zack was not pushy during the sales process and we were able to choose the pieces on our own accord. White glove delivery service guys were very careful in bringing upstairs heavy furniture pieces and then assembling them. Highly recommended store with wide selection.
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August 2023 by Benan Saglam
Excellent service, delivery was perfect and professional.They helped moving our old couch to another room.
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June 2023 by Joe BQBP
Bought a couch and dinnete set. Very helpful. Top quality productProfessional delivery and installation. Would recommend them to everyone
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June 2023 by Sameer Malik
Me and my fiancé were looking for a furniture place in Paramus since we had recently moved to New Jersey., we stumbled across this place and purchased a dining table, chairs, island counter stools and sectional sofa.The furniture itself took a very long time to receive, longer than we were told. Every time I called which was probably once a month if that the owner zack seemed irritated and was very passive aggressive.The dining table and chairs we received first did not match the existing one in the showroom. When I mentioned this to him he said it was the same color. Then after a few times he said the color wouldn’t match exactly as the table in the showroom. I didn’t push it even though we were somewhat dissatisfied with the final product because I knew it wouldn’t go anywhere. I dropped it hoping that would be the only issue.Our sofa was delivered without the power cord also. And one of the dining table chairs had a missing black cap underneath the chair which made it unlevel. When I went back to the store to pickup the power cord I asked the owner zack three times to have the black cap under the chair delivered with the counter stools when they arrived. He assured me multiple times it would be.Months later the stools arrived. Only they were the wrong stools. They were bar stools instead of counter stools. And of course, the delivery guys were not told about the black cap for the bottom of the dining chair.The only reason I am giving two stars instead of one is because the delivery guys were top tier, nice and super accommodating. The furniture itself is poor quality despite the owners constantly saying it’s top German quality. The sofa we got is loud and constantly creaks at many different points in the couchWe understand things happen from time to time, but too many things went wrong and the passive aggressiveness from zack the owner made the process worse during an already stressful process. It felt as soon as they had our money which was paid up front as required we were no longer priority. When you are providing customers with a product patience and understanding is vital. This ensures repeat customers and unfortunately I would not recommend anyone to purchase anything here.Update on 6/1/23- Firstly, you called me once which was yesterday 5/31/23 and I was walking into a meeting. I had all the intentions of calling you back by the weeks end however since you cannot wait to reply to my review let me put an end to the bed of lies being spewed. Not only did you NOT call me multiple times Zack initially told me not to call and to email. I sent an email on three separate occassions during the process and never received a response back.Secondly, How did I have all my furniture for a year If I havent even lived at my new residence for 9 months?Thirdly, the dining set I got did not match with the one in the showroom. You initially said it was the same exact thing and same color, then after I was more persistent Zack said the colors/finish may not match exactly. Which one is it? If your going to lie then stick with one.When I did ask if an exchange was possible you said it was not.The sofa is garbage quality, the buttons work intermittently with the sliding seat and the sofa creaks substantially when someone sits on it. It feels & looks like a 15 year old sofa. Its such trash we will most likely be buying a new one within the year.It was no issue taking my money immediately but once I needed updates and assistance there was no customer service and an inferior product was given despite the constant mentioning of superior german furniture. It was so difficult to even get a bottom cap that was missing on the bottom of the chair which was unleveled upon delivery. Forget the fact that I asked 3 times and was assured the bottom cap would be delivered.
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March 2023 by CLP Auto
what an amazing experience - from sales staff to delivery staff. gabriel and magno did an amazing job delivering our bed set, and were extremely friendly the entire way through. i wouldnt hesitate on recommending this company to friends and family for all of their furniture needs.
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January 2023 by Ankur Chaturvedi
Zak is fabulous guy and a very good person, this place has amazing furniture recommended every one to buy furniture from this store, really good quality stuff
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November 2022 by Susie Shaer
Just received our dinette set. It's beautiful and we are very happy with our purchase. The salespersons we dealt with were terrific as well as the delivery team. Thank you!
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September 2022 by David Ratner
My wife and I bought a couch and a mattress, and we couldn't be happier with the overall experience! Thank you, Guys. I'll be back to buy more furniture :)
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September 2022 by Atila Edeer
Reference: 2543. The seller did follow up on the defect that occurred during the delivery. The carpenter repaired the damage. Overall, it is a nice sofa bed. The seller needs to ensure the terms with international manufacturers, so customers won’t be impacted.
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July 2022 by srikanth bellamkonda
Amazing furniture, I am so happy with my purchase with this store. Best Quality German products, Best customer service, Best Installation support and the guys are professional and excellent to work with. Highly recommend this store for furniture purchase.
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April 2022 by Samantha Goldman
Paramus furniture was fantastic! They ordered a piece that was very hard to find, kept us in the loop along the way with arrival and we are super happy that it just arrived. The delivery team was great, professional and quick. Thanks again!
